Deli/Bakery Manager

Food Lion
Beaufort, NC Full Time
POSTED ON 3/14/2024 CLOSED ON 3/28/2024

What are the responsibilities and job description for the Deli/Bakery Manager position at Food Lion?

Job Code: 281 Department: Deli Bakery Reports To: Store Manager

Primary Purpose:

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties and Responsibilities:

  • Manage the Deli Bakery Department, including hiring, training, and developing department associates
  • Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports
  • Daily management of labor (i.e., expected live) and the coaching of associates to achieve productivity expectation
  • Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision, and Strategy
  • Support the achievement of budgeted financial and operating results
  • Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible, and friendly customer service all while creating a positive shopping experience for customers
  • Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations
  • Control store expenses through proper ordering, care for supplies and equipment
  • Understand and use company tools such as financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
  • Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
  • Ensure Deli Bakery schedules are written to provide extraordinary customer service at all times
  • Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Deli Bakery
  • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Record and report all associate and customer accidents in accordance with established Food Lion procedures
  • Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses
  • Ensure that all advertising and sales promotion materials applicable to the Deli Bakery are properly utilized
  • Ensure compliance with local, state, and federal regulations
  • Adhere to all company guidelines, policies, and standard practices
  • Maintain security standards
  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
  • Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales
  • Perform all other duties as assigned

Qualifications:

  • A high school graduate or equivalent preferred
  • Ability to lead and manage a team
  • Strong understanding of store operations and merchandising techniques preferred
  • Excellent interpersonal, organizational, communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
  • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation

Physical Requirements:

  • Ability to use computers and other communication systems required to perform job functions
  • Ability to push or pull up to 2000 pounds using a pallet jack
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
  • Pull or push up to 75 lbs. on occasion
  • Stand 100% of the time, frequently walking short distances
  • Be able to handle a variety of substances associated with cleaning and packaging materials
  • Perform repetitive hand and arm motions
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Job Type: Full-time

Salary: $18.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Experience level:

  • 2 years

Restaurant type:

  • Bakery

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Weekends as needed

Ability to Relocate:

  • Beaufort, NC 28516: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $24

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