Deli Manager

JOB DESCRIPTION
Count on me – We know what to do, we make it easy, we do our part and we care!
Job Title: Deli Bakery Manager
Job Code: 281
Department: Deli Bakery
Reports To: Store Manager
Primary Purpose:
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.
Duties and Responsibilities:
 Manage the Deli Bakery Department, including hiring, training and developing department associates
 Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports
 Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation
 Provide leadership and motivation within the store to promote a culture reflective of our
Guiding Principles, Core Values, Vision and Strategy
 Support the achievement of budgeted financial and operating results
 Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
 Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations
 Control store expenses through proper ordering, care for supplies and equipment
 Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
 Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
 Ensure Deli Bakery schedules are written to provide extraordinary customer service at all times
 Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Deli Bakery
 Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
 Observe and correct all unsafe conditions that could cause associate or customer accidents
 Record and report all associate and customer accidents in accordance with established Food Lion procedures
 Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses
 Ensure that all advertising and sales promotion materials applicable to the Deli Bakery are properly utilized
 Ensure compliance with local, state and federal regulations
 Adhere to all company guidelines, policies and standard practices
 Maintain security standards
 Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
 Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales
 Perform all other duties as assigned

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Work Location: One location