Sales Support - East

Company Description

FOODMatch is a producer and importer of Mediterranean specialty foods with a focus on olives, antipasti, and ingredients.  Founded in 1996, FOODMatch is a producer and importer of Mediterranean specialty foods with a distinct expertise in traditionally and responsibly crafted olives, antipasti, spreads, sauces, and ingredients.  FOODMatch plays an integral role in ensuring the quality of our products. The FOODMatch difference begins in the fields and groves. We are vertically integrated with our partners to ensure that each step along the production chain is completed to meticulous standards: from irrigation and pruning, to harvesting, sorting and stuffing by hand, to expertly curing and preserving, we ensure each ingredient delivers its natural flavor, color, and texture. Simply put, no detail is spared.

Through the hands of our growers we create great tasting, responsibly produced, authentic foods that nurture community and enhance your quality of life.

Job Description

Summary

The ideal candidate is analytical, a people person with excellent communication skills, and possesses the ability to handle multiple projects simultaneously. Additionally, this individual should be extremely organized with superior problem-solving skills, and a willingness to assist at all levels. 

Essential Functions (Responsibilities of the role)

• Provide Select Reports to the Sales Team
• Navision / Microsoft Dynamics-based reporting
• Gather specific Foodservice distributor reports either as assigned by supervisor (monthly/quarterly)

SALES CRM MANAGEMENT 

• Act as the primary point-person for the Foodservice team ensuring valid, current, and cohesive information is consistently entered and updated in our sales CRM platform 
• Maintain the CRM for all channels (i.e. product catalog, field updates, etc.)
• Assist the Foodservice sales team, when needed, to enter information or troubleshoot issues 
• Run reports (Smart List) specifically for the Foodservice team

SALES SUPPORT 

• Primary point person with Costing Department for entire sales team for custom pricing request
• Provide price quotes primarily for the Foodservice team off the pricing template
• Facilitate and help with the completion of RFPs: manage the collection of data from different departments, organize and complete the documentation, and submit according to deadline
• Submit sample requests in the FOODMatch portal
• Coordinate when needed with Engagement Marketing Manager and help plan National Sales Meetings, Annual Directors Summit, and Summer & Winter Fancy Food Shows 
• Qualify and input in the CRM all leads generated through trade shows, events, and direct inquiries 
• Provide information for broker/customer reviews 
• Provide fulfillment reports for specific customers and/or time frames 
• Provide support across all channels when needed

Additional Duties:

• Research special projects
• Support the President and SVP with tasks when needed
• When needed, aid Samples and Marketing teams during high volume sales request
•  Assist meeting set up and preparation within the NY Office
• Complete other duties as assigned

Qualifications

Background Requirements (Education, years of experience, industry/role experience, etc.)

• Bachelor’s Degree in business, finance, or related field preferred
• 2 years’ analyst experience and or customer service experience preferred
• Previous use of a CRM and order tooling skills (Navision) preferred
• Experience in the food industry or knowledge of the FOODMatch product line is preferred but not required

Skill & Ability Requirements (Technical and soft skills, industry/field knowledge, personality traits, etc.)

• Meticulous attention to detail 
•  Advanced Knowledge of Microsoft Excel 
• Excellent communication and analytical skills – written and verbal 
• Ability to multitask, prioritize, and work across departments 

Additional Information

Location/Travel Requirements

• This role requires minimal travel (<10%)
• Hybrid Schedule (In office Monday, Tuesday, Thursday / Remote: Wednesday, Friday)

COVID-19 Safety Protocols

• All FOODMatch employees are required to be fully vaccinated. Employees must show proof of full vaccination at the time of hire. 

To Apply

• Interested candidates should submit a resume and cover letter with salary requirements. 
• No phone calls or recruiters, please

FOODMatch offers a comprehensive benefits package and competitive compensation based on experience. We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit, and business need. 

All your information will be kept confidential according to EEO guidelines.