Housing Case Manager/ Navigator

Job Duties and Tasks and Values

Description of Duties/Tasks Required to Accomplish Essential Functions

• Intake and Assessment:

Conducting a housing needs assessment (Social and Housing Situation). Conduct income assessment and client’s eligibility. Collect eligibility documentation up to date as required by contracts.

• Housing Referrals & Planning:

Develop a housing plan with the client that will lead to permanent affordable housing or other appropriate housing (as necessary) and eventual independent sustainability.

Provide housing location services, as necessary, that include helping the client find appropriate housing, not just making referrals to the Clearinghouse or other housing location services.

Contact property owners and management companies for available housing (Outreach); develop and maintain housing availability resource list, call media ads, negotiate on behalf of the client; develop expertise in affordable housing and housing subsidies available.

Assist clients with rental applications, Section 8, and other subsidy application.

Assist clients with moving (i.e. help locating affordable moving companies, locating storage units, etc).

Assist clients in need to overcome barriers to housing and medical care, and obtaining benefits and budget counseling.

Provide link referrals to clients for increasing income, such as benefits counseling, employment training, budget counseling, etc.

• Housing Resources Identification/Outreach/Advocacy

Outreach successfully with property managers, landlord, employment services and Provide landlord/tenant training and instruction to clients.

Educate clients on different housing options available to them

Attend staff meetings, housing meetings and county training programs

Assist with implementation of quality assurance plan.

• Case Management:

Link clients to needed resources via inter/intra agency referrals and document linkages (health care and supportive services)

Maintain accurate and current client housing files and documenting progress and unit of services delivered in CASEWATCH and HMIS.

Follow up client progress and compliance with housing plan, maintaining current and confidential records, including home visits.

• Prepare monthly activity reports.
• Other:

Assist with implementation of quality assurance plan

• Values and Culture:

Treat all clients, visitors and co-workers with caring, kindness, respect and dignity

Maintain strict confidentiality of all information

Document Services on a daily basis

Adhere to FAP's policies, procedures, code of conduct and attendance rules

Adhere to the policies in the use of computer technology and all tele-communication

Devices

Education: Bachelor’s degree in health related field

OR

Experience: Three years relevant experience working with individuals that are homeless, knowledge of Housing Programs in San Bernardino and Riverside preferred, benefit counseling, resource development

Job Type: Full-time

Pay: $24.25 - $27.68 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $24 - $28