Account Manager - Customer Service

Force Incorporated
Johnson City, TN Full Time
POSTED ON 1/20/2021 CLOSED ON 1/29/2021

What are the responsibilities and job description for the Account Manager - Customer Service position at Force Incorporated?

With the progressive expansion of our footprint across the nation, we have an immediate opportunity for a Customer Service Account Manager to oversee customer satisfaction throughout the sales process for our diverse client campaigns. 

An individual who can easily build relationships, provide solutions, and thrive in a fast-paced environment would fit seamlessly into our culture.

Daily Contributions: 

  • Identify prospective customers in the local market
  • Initiate candid conversations and convert them to product presentations
  • Observe body language and actively listen to gauge customer responses
  • Acquiesce to customer preferences to complete the sale
  • Report insights to senior leadership and colleagues
  • Assist with campaign strategies and implementation
  • Follow up with current accounts and referrals

What you can expect: 

  • Strong emphasis on training regarding products, strategies, and leadership
  • Upward mobility within the first year of employment
  • Inclusive, supportive team with weekly team building events
  • Paid training with numerous bonus opportunities
  • Enrichment in diverse industries and marketplaces

Salary: $36,500.00 to $54,600.00 /year
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