What are the responsibilities and job description for the Store Manager position at Forest N Oak Holdings LLC?
Description
About REALGOOD STUFF CO.:
On August 15, 2014, we opened our doors in Old Town to make Chicago healthier. A lot has happened since those doors first opened. REALGOOD STUFF CO. now has 13 locations throughout the Chicagoland area and Michigan. We not only make real good juices and smoothies, but food too! Much has changed, but the brand vision remains the same: make real food that’s good for you because food and drink should be both real and good.
We focus on working with several local farmers to find the freshest ingredients available. In fact, there are three pounds of cold pressed, responsibly grown fruits and vegetables in every bottle of juice!
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Position Overview:
Every Real Good team needs a Real Good leader. Someone with a passion for local, organic ingredients, that will not only share our story with our many guests but also take pride in setting their team up for success. Your responsibilities will include everything from mentoring team members to managing all front and back of house operations with a strong focus on customer service. You will work closely with and report to your location's Area Lead. You are quick on your feet, a problem solver, and an excellent communicator with a passion for motivating others.
Responsibilities:
- Work with the Leadership Team, Operations Supervisor and Operations Managers to develop sales and labor targets
- Accurately forecast weekly business volume adjusting inventory and labor cost accordingly
- Responsible for creating employee schedules that meet the labor requirements of the business
- Responsible for holding employees accountable for their actions through both written and verbal warnings and write-ups (and what constitutes each)
- Responsible for training and enforcing standards with all new and existing employees
- Responsible for communicating and following up on store needs
- Leading by example and being a positive role model for the standards and behaviors consistent with Real Good's Leadership values and culture
- Responsible for doing a weekly wrap up and keeping your team informed of news, policies & procedures - with an emphasis on what areas and responsibilities need improvement while positively reinforcing what your team is doing well
- Being able to assess and communicate hiring needs to your Area Lead and People and Development, to keep your location staffed and running smoothly
- Being a motivator and finding new ways to keep your team both challenged and inspired
- Ability to effectively and thoughtfully coach team members through performance issues or internal conflicts amongst your team
- Ensuring that food safety and security standards are met on a daily basis
- Ability to lead strong back of house and front of house execution
- Contributing ideas and solutions that will result in increased productivity and improved operations
- Working with our marketing team to come up with community events that are unique to your location and spread our Real Good story
Requirements:
- Have 1-2 years of management experience
- Required to work a minimum of 4 shifts weekly
- Food Service Management certification
- Be motivated to improve their team and help them reach goals
- Have strong problem-solving skills
- Have fierce customer service skills
- Share a passion for food and health
- Work well under pressure