What are the responsibilities and job description for the Customer Support position at Formac?
- Provide superior customer experience with each customer contact; inquiries are via phone, e-mail and online chat.
- Provide resolutions to our customers, often through creative problem solving and collaboration across the supply chain.
- Promote tools for e-ordering to our customers, actively sign on new contacts.
- Manage incoming Salesforce mailboxes/queues and provide timely, professional responses.
Job Types: Full-time, Contract
Pay: $12.00 - $25.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Experience:
- Customer support: 1 year (Required)
- sales: 1 year (Preferred)
Work Location: Multiple Locations
Customer Support
ASK Staffing -
Arlington, IL
Call Center Agent
Customer Service Manager -
Schaumburg, IL
Customer Support Specialist (Field Support)
Mentice -
Chicago, IL
