What are the responsibilities and job description for the Full-Time Teller position at Fort Financial Credit Union?
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community.
As a Teller, you will be the face of the credit union, providing exceptional service while efficiently handling financial transactions. The ideal candidate will possess strong interpersonal skills, attention to detail, a commitment to accuracy, a desire for growth, and a strong ability to contribute and work in a positive team environment.
Job Type: Full-Time
Location: Auburn, IN
Schedule: Banking hours Monday-Friday
Responsibilities:
- Provide excellent customer service by greeting members in a friendly and professional manner.
- Process various financial transactions accurately and efficiently, including deposits, withdrawals, and transfers.
- Assist members with account inquiries, balance inquiries, and other related requests.
- Educate members on our products and services, including account types, loans, and other offerings.
- Open and close member accounts and handle any data changes associated with those accounts.
- Identify opportunities to cross-sell credit union products and services to meet member needs.
- Collaborate with team members to achieve branch goals and objectives.
- Stay updated on industry trends and any changes in products or services offered to members.
- Adhere to credit union policies and procedures to ensure compliance with regulatory requirements.
Required Skills:
- General experience and knowledge with computers and technological applications.
- Ability to communicate effectively, multitask, and solve problems with sound reasoning.
- Perform basic math functions such as add, subtract, multiply, divide, etc.
Qualifications:
- Job Level: Entry Level
- Required Experience: N/A
- Preferred Experience: Customer Service, Sales, and/or Banking
- Required Education: High School Diploma/GED or Equivalent
Benefits:
- Education Assistance & Training/Career Development Programs
- Mentor Program
- PTO & 13 Paid Holidays
- Pension & 401k Retirement Plans
- Health/Dental/Vision Insurance Plans
- Flex Spending Account & Health Reimbursement Arrangement
- Employer Paid Life & Voluntary Life Insurance
- Employer Paid Short-Term & Long-Term Disability
- Accident, Critical Illness, & Hospital Confinement Plans