What are the responsibilities and job description for the System Engineer Commercial position at Fortinet?
We are looking for a Systems Engineer to work closely with a Named Account Manager in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Responsibilities:
- Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.
- Conversant with networking applications and solutions.
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
- Provide assistance to identified customers with post-sales training.
Required Skills:
- 5 - 8 years experience in technical/pre-sales support as a sales or systems engineer
- 5 - 7 years experience in LAN/WAN/Internet services administration
- Proven understanding of general concepts such as TCP/IP, OSI Reference Model, Dynamic routing & SMTP
- Knowledge of the following technologies: Routing, Switching, VPN, Network Security, SD-WAN, Public/Private Cloud, Wireless networking, IPS, EDR, SIEM/SOAR, ZTNA, WAF, CASB & SASE
- Solid understanding in the following technologies and protocols: RADIUS, SAML, PKI, IKE, Certificates, IPSEC, 802.1Q, SSH, SSL, OSPF, BGP, WIFI6
- Good knowledge of AZURE/AWS/GCP networking an asset
- Experience with encryption and authentication technologies required
- Exceptional presentation skills
- Bilingual English and French, French not mandatory, will be an asset for the position
Education:
- Bachelors Degree or equivalent experience.
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EEOC / AAPAccommodation: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Fortinet, Inc at (408) 235-7700 of accommodations@fortinet.com for assistance.EEO: All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
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