What are the responsibilities and job description for the Receptionist position at Forward Air?
Position: Receptionist
Job Description:
We are seeking a receptionist / executive assistant. The successful candidate will demonstrate an ability to operate a switchboard, greet visitors professionally, possess good organizational skills, and have great phone skills.
Core Responsibilities & Duties:
- Operate the switchboard to relay incoming, outgoing and interoffice calls
- Perform clerical duties such as data entry
- Sorting inbound company mail and outgoing mail
- Perform confidential project tasks for executive team
- Scan documents into document imaging system
- Operate paging system to relay in-house announcements or call individuals to phone
- Receive visitors, obtains names and nature of business
- Must be able to handle multiple tasks simultaneously and work independently or in a team environment
- Perform cash deposits and cash application
- Other duties as assigned
Requirements:
- Minimum 3 years of related experience
- Strong customer service skills with focus on performance recognition
- Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities
- Proficiency in planning written and verbal communications
- Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.)
- Excellent interpersonal skills both written and oral
- Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes
- Experience working in a transportation office environment a plus
- Intermodal transportation exposure is a plus
Skills:
- Ideal candidate will possess a “can do” attitude with a “will do” work ethic
- Must have the ability to work in a fast paced environment
- Strong verbal and written communication skills
- Experience with AS400 operating systems is a plus
- Transportation industry knowledge and experience is a plus
Forward Air is an Equal Opportunity employer.
About Us
Forward Air (NASDAQ: FWRD) is a leading asset-light freight and logistics company, providing less-than-truckload (“LTL”), truckload, intermodal and pool distribution services across the United States and in Canada. We are a highly respected transportation and logistics Company with revenues in excess of $1B annually. As an industry leader, we are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a true passion for what we do. Forward Air offers excellent compensation and benefits packages to our employees, as well as tremendous growth opportunities for top performers.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: One location
