Key Holder Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned as needed.)

People:

• Demonstrates and ensures the store team embodies Fossil’s 6 Core Values in a spirit of Collaboration (Be Passionate, Be Relentless, Be Authentic, Have a sense of Humor, Be Resourceful, Be Creative).

• Execute Fossil Brand Philosophy and Company Vision.

• Demonstrates leadership amongst peers by demonstrating personal customer service and selling skills, participating and being fully engaged in team meetings, being proactive in building knowledge of Fossil and the role.

• Develop skill set in Interviewing & Hiring process.

• Partners with Store Manager on Action Plans based on Division of Responsibility (DOR) to exceed goals/plan. Communicates successes, opportunities and solutions to Store Manager.

• Aids in setting the standard of Team Performance. Recognizes performance issues and communicates details to Store Management Team in a timely fashion.

• Partners with Store Manager to acquire skill set to establish goals that are specific, actionable and based on established KPI’s.

• Gain knowledge and develop team-selling skills to deliver a Radical Customer Experience utilizing all training materials provided.

Product:

• Provide consistent Radical Customer experience through flawless presentation standards & detailed product knowledge.

• Participates in Floor sets, Plan-o-Gram’s (POG) and all merchandising tasks to ensure they are executed on time and within allowable hours.

• Knows the best sellers, the required placement, and ensures that sales meet or exceed company performance.

• Learns product knowledge utilizing tools provided.

Place:

Operations: * Ensures operational tasks are completed such as replenishment and recovery of merchandise, cash handling and overall store organization/appearance.

• Performs operational tasks such as replenishment and recovery of merchandise, cash handling and overall store organization/appearance.

• Achieve or exceeds Sales Plan

• Achieves or exceeds Average Dollar Sale (ADS), Items Per Customer (IPC), Multiple Item % (Multi %) and Conversion

• Maximize customer experience through effective time & task management plan.

• Maintains highest level of compliance standards to complete tasks including, but not limited to Fossil’s Policy and Procedures and Loss Prevention Standards.

• Maintains high level of personal integrity and accountability and expects the same from their peer group and is willing to report violations/discrepancies to management (including but not limited to adhering to Loss Prevention practices and policies, work published schedule, accurate timekeeping records, etc.).

• Manages all aspects of Loss Prevention and adheres to external and internal procedures for theft, inventory management and operations controls.

MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Job Title Third Key Department Stores Reports To Store Manager Job Complexity/Supervision (Level) Lead Level Exemption Status (Were Applicable) Non Exempt Location (City, State/Territory,Country) Field Fossil reserves the right to modify all elements of this position, including but not limited to duties/responsibilities, qualifications, physical requirements, work environment and compensation in whole or in part at any time. requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A passion for customer service.

• Relentless, can do attitude.

• Ability to connect with team.

• Outstanding communication skills.

• Collaborative, energetic and engaging.

• Retail business comprehension.

• Flexible work schedule.

• Minimum 2 Years Retail Management or Sales Lead experience.

• College Degree preferred not required.

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
n/a

Work Location: One location

Salary : $13 - $15