Office Manager

“For many of our youth, their village isn’t handed to them...it is Found.” -Katie Nzekwu, Co-Founder & CEO 

Are you someone whose driving nature is wanting to make a difference in our community? Are you an organized multi-tasker that thrives in a fast-paced environment? Are you energized by the opportunity to serve in a rigorous role that is continuously evolving to keep up with the ever-changing demands of a growing organization?  Are you a servant-minded leader that strives to help the collective team achieve results by completing administrative tasks quickly and efficiently? If you answered yes to these questions, then you could be the perfect fit for our Office Manager position!  

This role will report to the Director of Organizational Excellence and will be responsible for ensuring the smooth and efficient operation of the office, making guests feel welcome and comfortable on arrival, supporting HR functions, and provide administrative support to key executives. 

At Found Village, we create an intentional and impactful community that affects real change in the lives of the youth we serve. (Check out some of our stories here! https://foundvillage.org/our-voices/#filter=.video) 

Who You Are: 

• You are interested in life-changing work, passionate about making a difference in the community and thrive bringing order to chaos
• You’re an organized, detail-oriented achiever with exceptional communication skills, but are also fun and creative
• You’re highly skilled at juggling multiple priorities at the same time while maintaining a positive can-do attitude 
• You excel at following up to ensure moving pieces don’t get dropped, people are where they’re supposed to be, and things are getting done from start to finish 
• You take ownership of your responsibilities, but also tap in where needed to help the team to achieve big picture goals 

• You have some accounting or payroll experience (or a willingness to learn), strong Microsoft Office skills, and experience as an office manager (or a similar support role) 
• You don’t take yourself too seriously and lead with humility

What You’ll Do & Learn: 

Office Management (50%) 

• Proactively assess, order, stock and manage office and kitchen supplies
  
• Manage catering needs for all agency and leadership team meetings
• Oversee upkeep of office public areas including kitchens and conference rooms

• Manage clean-up team
• Retrieve and distribute mail daily
• Open and document checks received via mail; prepare and distribute outgoing checks
• Assist with agency event support as needed

• Manage Inbound calls and organization emails
• Oversee office accounting and administration such as managing and maintaining mail, receipts, invoices, contracts and other important documents
• Manages various vendor contracts, and relationships
• Provide oversight and support to the organization’s assets at multiple office locations
• Provide programming support for events and oversee details for various activities and operations

• Oversee staff, volunteer and external communications and calendars
• Miscellaneous requests as needed

HR Support (30%) 

• Support the recruiting process with screenings and interview schedules

• Facilitate new employee onboarding and orientation
• Develop and update HR policies and procedures
• Help support all general HR functions as needed within a small, growing non-profit
  

Executive Assistant (20%) 

Clients include Co-Executive Directors, Director of Operational Excellence 

• Calendar management and meeting scheduling 
• Expense reports 
• Travel arrangements  

• Miscellaneous requests as needed 

Qualifications and Skills: 

• Proven experience as an Office Manager, Front Office Manager or Administrative Assistant 

• Proficiency in MS Office (MS Teams, MS Excel and MS Outlook) 
• Excellent time management skills and ability to multi-task and prioritize work 
• Attention to detail and problem-solving skills 
• Excellent written and verbal communication skills 
• Strong organizational and planning skills in a fast-paced environment 

• A creative mind with an ability to suggest improvements 
• Accounting/ Bookkeeping experience on QuickBooks is a plus 
• Bachelor’s degree in business administration; HR; Communications or additional qualification as an Administrative Assistant or Secretary will be a plus 

At Found Village, you’ll be joining a fast-growing team that exists to rebuild foundational trust and empower teens from hard places toward living life to their full potential. Through connection, relationships and environments that meet holistic needs, we provide the necessary tools for moving from surviving to thriving.  

Perks & Benefits: ● Competitive PTO ● Medical, Dental, & Vision Insurance ● 401k ● Fill and Refresh Days ● Employee Assistance Program