Front Desk Agent

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: Embark on a dynamic career at Four Points Detroit Metro Airport, where excellence is our tradition and your professional journey is our focus! With 173 well-appointed rooms and five versatile meeting rooms totaling 2,629 sq ft, our hotel offers a vibrant workplace that seamlessly blends comfort, commitment, and a distinct culture. What sets us apart? Our unwavering dedication to cultivating a positive workplace culture, comprehensive benefit plans, including a 401k with a company match, and enticing bonus programs designed to recognize your dedication. We are actively seeking talented individuals with a genuine passion for service to join our dynamic team. Our Core Values center around personal development, building a sense of community, and a sincere desire for the success of every team member. Be a part of a team where each member plays a pivotal role in delivering exceptional service and crafting memorable experiences for our guests. Explore the exciting career possibilities that await you with Pyramid Global Hospitality at Four Points Detroit Metro Airport. Your journey towards a fulfilling career starts here! Overview:

The Four Points by Sheraton Detroit Metro Airport, professionally managed by Pyramid Global Hospitality, is currently seeking friendly and service oriented individuals to greet and check in hotel guests at the front desk primarily during the afternoon/PM (3-11 pm) shifts.

The front desk agent greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of their stay.

Qualifications:
The successful applicant will have front desk, reception and/or clerical experience and be comfortable using hotel technology, including web based property management systems and MS Office products. Strong customer service experience and the ability to effectively communicate with internal and external customers.

Some front desk, reception or other comparable clerical experience preferred, hospitality experience a plus. Weekend and afternoon/PM availability required. Full and part time opportunities are available.