What are the responsibilities and job description for the Spa Coordinator position at Four Seasons?
WHO WE ARE:
Four Seasons Hotel Silicon Valley is proud to provide our guest the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
WHO WE LOOK FOR:
We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.
THE OPPORTUNITY:
Four Seasons is currently looking for a full-time Spa Coordinator who will serve as the first and last point of contact for all Spa guests. This position will report directly to the Spa Manager and will focus on tasks/responsibilities including, but not limited to:
- The Spa Coordinator proactively welcomes guests, is knowledgeable about treatments, products and services offered as well as pricing, and scheduling. The Spa Coordinator will also be responsible for assisting with our spa merchandise. Commission for sales available!
- Ability to work, weekend, nights and holidays.
KNOWLEDGE AND SKILLS:
- We are looking for an experienced customer service professional with a passion for service and hospitality.
- Retail experience required, merchandising a plus!
- Must be able to accurately assess the guest needs and requests and add personal recommendations where appropriate.
- Must be a willing team player, accomplished multi-tasker, comfortable with computer systems and communicating over telephone and email.
- Requires reading, writing and oral proficiency in the English language.
VISA REQUIREMENTS:
Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.
BENEFITS:
- Competitive Salary & Wages
- Excellent Training and Development opportunities
- Complimentary accommodation at other Four Seasons Hotels
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
- 401k Retirement Plans
If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our Human Resources Office at 650-470-2857.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
