Spa Attendant (Full-Time)

The Four Seasons Hotel Minneapolis seeks a Wellness Attendant to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here. BASIC PURPOSE: Maintain cleanliness, set-ups and spa standards in the locker rooms, fitness, and pool areas. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort Comply with all Four Seasons’ policies and procedures QUALIFICATION REQUIREMENTS: Passion for the health and wellness industry.  A superior sense of organization and ability to prioritize in a busy environment High grooming standards Very proactive personality Punctuality Great and honest smile High school degree or GED ESSENTIAL FUNCTIONS: Set-up and maintain spa including refreshments, locker rooms, fitness areas, indoor pool area, pre-treatment area and relaxation rooms. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services. Assist guest to their appointments as they relate to the Spa services Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Four Seasons Employee book. Work harmoniously and professionally with co-workers and supervisors. The ability to provide guests with tours of spa and fitness center. The ability to provide the proper and safe operation of all fitness equipment including Jacuzzi, steam room, sauna, weight equipment, free weights, bicycles, treadmills, elliptical and other items. NON-ESSENTIAL FUNCTIONS: Assist guests with use and set-up of fitness machines and equipment Introduce guests to spa services practitioners (massage therapists, fitness instructors, etc.) Retrieve, fold and store all linens for treatment rooms, locker rooms and pool areas Retrieve, deliver, and store/set-up products from purchasing Assist with refreshment ordering, delivery and setup for guests Assist other staff with set-up and breakdown of their respective treatment areas (massage therapists, fitness instructors, etc.) The ability to provide information and assistance to hotel guests as requested, give them an orientation, have them register and is familiar with all hotel services and hours of operation. The ability to work closely with engineering to inform them of potential and existing problems, accurately and promptly. The ability to ensure safety procedures are followed and notify security of any accident or injury. The ability to provide information about and schedule messages. The ability to issue, stock and replenish towels, robes, toiletries, hydrating beverages, fruits and other items or amenities needed in the area to provide guests with a level of service in keeping with a Four Seasons. The ability to work with Housekeeping to keep the area meticulously clean and fresh. The ability to clean areas as necessary. The ability to read and write in English. The ability to handle lost and found items. The ability to handle locker room keys. The ability to enforce health club rules and regulations with guests of all ages. The ability to respond properly in any hotel emergency or safety situation. The ability to perform other tasks or projects as assigned by hotel management and staff. About Four Seasons Hotel & Private Residences Minneapolis Four Seasons Hotel Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city’s pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Management’s US headquarters. Key features will include Gavin Kaysen, local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown’s only Luxury Spa and a 5000 sq. ft. Pool Deck. What you can Expect We offer the following complimentary, market-leading benefits: Discovery nights at Four Seasons Properties around the globe Holiday and vacation pay. Daily meals inspired by award-winning chefs. Uniforms and uniform care Sick pay We also care for our team members through competitive compensation packages, opportunities for career development and advancement, and the following rewards in support of their work-life balance: *Dental coverage available at a discounted rate. Parking and metro transit discounts Staff lounge and cafeteria space with city view Up to eight weeks of parental leave pay Fur baby insurance 401(k) retirement plan Discounted accommodations at Four Seasons properties worldwide At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated. Whether you work with us, stay with us, live with us or discover with us, our purpose is to create impressions that will stay with you for a lifetime. This comes from our belief that life is richer when we truly connect to the people and the world around us. Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application. Service Culture Currently operating 122 hotels and resorts, and 46 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Learn more about what it is like to work at Four Seasons, visit us: http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.