What are the responsibilities and job description for the Floating General Manager position at Fourteen Foods?
Position Summary: Provide quality customer service and food products
using standards set by Fourteen Foods and International Dairy Queen to enhance
the customer’s visit, while working with daily and weekly management responsibilities while traveling between stores that need assistance.
Essential Functions:
- Traveling General Manager will move throughout a region of stores as needed
Supervise work team and ensure shift responsibilities are completed.
Complete daily book work and ensure it is accurate and complete.
Initial training of new employees and on-going training of existing employees.
Practice and enforce Fourteen Foods policies and procedures.
Complete cash register transaction with customer and prepare orders.
Prepare food products according to food preparation guidelines.
Follow and maintain adherence to all food safety standards.
A general working knowledge of all food/product preparation equipment.
Perform physical functions that include but are not inclusive to:
- Standing, Sitting, Walking, Bending, Twisting, Kneeling and Climbing
- Reaching, Lifting (0-50 lbs.), Carrying (0-50 lbs.), Grasping
- Repetitive Motion
Working conditions may also vary in location/department; such as:
- Heat (working in the kitchen), Cold (walk-in coolers and freezers)
- Noise, Heights
- Chemicals, Mechanical and Electrical Hazards
Perform cleaning duties in all areas of the store:
- Sweep and mop floors, sweep and pickup parking lot
- Wipe counters and dining room tables, and wash dishes and utensils
- Keep food preparation area clean and neat
- Empty trash receptacles and keep dumpster area clean
- Clean doors, windows, walls and restrooms as needed
- Clean and organize walk-in cooler, walk-in freezer and storage rooms
Ensure inventory is ordered, stocked and consistently replenished.
Work as a “team” member to assure consistent customer satisfaction.
Perform interviewing and hiring decisions.
Complete weekly schedules to provide proper coverage to assure consistent customer satisfaction.
Complete ordering and taking of monthly inventory.
Assist the District Manager as needed to handle employee relations, weekly numbers, etc. within the district.
Additional Responsibilities:
Promote company's mission and values.
Ensure high customer and client satisfaction.
Accountable for financial goals set for the store.
Assist Operations Supervisor with local Marketing initiatives.
Motivate and encourage employees.
Other duties as assigned.
Qualifications:
Previous supervisory experience preferred.
Above average math skills.
A positive attitude with effective leadership qualities.
Experience in fast food or retail preferred.
Must be available for travel
Fourteen Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
