What are the responsibilities and job description for the Cashier position at Fox Grand Traverse?
Fox Motors has 41 brands represented by over 1,400 employees in 33 locations, dedicated to bringing you only the best. The best car or truck, the best parts, the best service, the best overall experience.
It takes a lot of people working together to form the Fox family. Much like a car or truck, every individual component needs to be working together to ensure the success of the entire machine. Here at Fox, the idea is the same. At our dealerships, it takes people from all departments working together to create and maintain a successful dealership.
If you are interested in joining the BEST team, please apply today!
SUMMARY
- Receives payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.
ESSENTIAL DUTIES
- Greets customers in a pleasant and professional manner.
- Computes customer bills.
- Receives cash, checks and credit card payments from customers; records amount received.
- Makes change and issues receipts to customers.
- Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
- Reconciles cash drawer daily.
- Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price.
- Answers customer questions about service performed or products purchased, or refers them to someone who can.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Provides clerical and secretarial assistance to departments as needed.
- Acts as backup to switchboard operator.
- Maintains a professional appearance.
- Keeps work area neat and clean.
- Performs other duties as assigned.
QUALIFICATIONS
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
REASONING ABILITY
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Benefits
- Medical
- Dental
- Vision
- Group Life Insurance (company paid)
- Supplemental Life Insurance
- Short-Term Disability
- Long-Term Disability
- Accident insurance
- 401(k)
- Vacation and PTO