Job Posting for Operations Manager - Rental Car at Fox Rent A Car | Fox Rent A Car Inc.
If sitting behind a desk all day isnt your thing...Join Team Fox and cruise through your workday.
As the Operations Manager, you will be responsible for assisting and supporting the General Manager in the overall management and strategic direction of the location.
The Operations Manager is also responsible for optimizing the profitable revenue growth of the location with a strong focus on sales and increasing the market share of the location through superior customer service. This role will participate in the management of an assigned branch with an emphasis on supervising employees in certain operational functions.
You will:
Supervise employees of the entire location or specific operational functions
Ensure clean vehicles, a full ready line with proper car mix, and sound specialty car management
Supervise the rental/return process; minimize wait time and promote fast, friendly service
Proactively seek process improvement to ensure high-quality customer service
Resolve customer issues and disputes on a timely basis
Manage overall location operations in absence of and/or request of the General Manager
Perform customer service duties on an as-needed basis; in the case of a difficult transaction, during busy periods, and/or for training purposes
Conduct and/or participate in the recruitment, interviewing, and hiring of location employees
Evaluate customer service performance of employees, prepare effective reviews and participate in the review process
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous job-related duties as assigned
Requirements:
High school diploma (or GED equivalent); college degree preferred
Minimum two years experience as a supervisor
Previous experience as a manager or supervisor with a rental car company is strongly desired but not required
We offer:
A collaborative, fun, and family-oriented work environment
Promotional opportunities after 6 months of employment
Paid Training and Career Development Opportunities.
Benefits: Medical, Vision, Dental, 401k
Paid Time Off, Vacation Time, and Paid Holidays
An Awesome Supportive Management Team!
Brand: Fox Rent A Car
Address: 1771 Airport Road Jacksonville, FL - 32218
Property Description: JAX - Rental Ops
Property Number: 8300
Salary.com Estimation for Operations Manager - Rental Car in Jacksonville, FL
$75,223 to $95,036
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