Rental Sales Agent - Rental Car

Fox Rent A Car is a subsidiary of Europcar Mobility Group USA, which is a significant player in the USA mobility markets. The mission of Europcar Mobility Group USA is to be the preferred "Mobility Service Company in the USA" by offering attractive alternative solutions to short-term rentals and long-term vehicle usage, with a growing range of mobility-related services. Europcar Mobility Group USA operates through 3 major brands meeting customer-specific needs in the value, premium, and discount markets, respectively, with Fox, Rent A Car, Europcar, and Goldcar.

We're pursuing Customer-Centric Sales Pros, ready to soar to the top! So it's a great time to join the Fox Family!

Do you have a knack for sales and are dedicated to providing an incredible customer service experience? Then, consider joining our team of Counter Sales Pros. Our ideal candidate will come to the table with prior sales experience and the ability to work in a fast-tracked sales environment. Listening, maintaining a positive attitude, and understanding the customers' needs are paramount. The potential to earn top pay is within your reach!

Requirements:

• Offer optional coverage products, upgrade the vehicle, prepaid gas option, and other services to each customer 100% of the time.
• Sales techniques such as building rapport through open-ended questions, top-down sales, emphasizing features and benefits, and overcoming objections are critical.
• Customer service skills include acknowledging customers in line, smiling, making eye contact, using the customer's name, and maintaining composure in difficult situations.
• Meet or exceed Monthly Sales Performance Standards.
• Use company-approved service-based sales process/dialogue with integrity and professionalism.
• Qualifying and processing customers' rentals with accuracy, efficiency, and attention to detail.
• Review rental parameters with all customers to ensure an understanding of rates, optional charges, and services. Answer questions, offer maps and directions, and resolve customer service issues.

"How you sell matters. What your process is matters. But how your customers feel when they engage with you matters more." - Tiffani Bova -

We offer:

• Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus
• Company Paid Life Insurance
• Company paid AD&D Insurance
• Flexible spending accounts & other voluntary benefits
• Parental leave
• Employee assistance program

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.