District Manager

Hey there, welcome to Foxtrot.

We’re the digitally-native evolution of the corner store—the one-stop-shop for those seeking thoughtful food experiences that are a reflection of themselves and their city. We offer a handpicked curation of daily essentials in-store and delivered in as little as 30 minutes, via our app and website.

Alongside our investors like Almanac Insights, Momofuku founder David Chang, Sweetgreen co-founder/co-chief executive officer Nicolas Jammet, and most recently D1 Capital Partners, we’re building an omni-channel brand that seamlessly marries e-commerce delivery, proprietary inventory technology, and the feel-good community of neighborhood stores.

Our storefronts offer the most-loved aspects of the neighborhood: beautifully designed interiors that wrap you in the welcoming aroma of locally-sourced coffee, comfortable lounge areas to work and relax in, and chef-prepared meals to snack on throughout the day. And all in a space that joins mindful people, brands, and goods to create a community of discovery and joy. And our swift app and online store further highlight the Foxtrot experience, delivering a new kind of convenience that brings the store straight to your door.

Since launching in 2013, we now operate in Chicago, DC, Dallas, and Austin, rapidly scaling nationwide.

About the Role

Foxtrot is seeking a District Manager to lead Foxtrot’s business across our Austin, Texas retail operations.

As District Manager, you'll be the go-to for Foxtrot's continued expansion & growth within the market, building and developing our top-notch retail team, delivering strong financial results, and driving major projects and initiatives that continuously improve our guest experience. We're looking for someone with a strong sense of ownership, an ability to translate data & insights into action, and a desire to work alongside & lead great teams.

• Servant leader, with a serve-first mentality.  Empowering and uplifting the team.  Demonstrating humility and always seeking to enhance the development of all team members in ways that unlock potential, creativity, and a sense of purpose. 
• Hire, train, educate, mentor & manage Store Managers and Assistant Store Managers, providing regular feedback and coaching.
• Instill a growth mindset across all stores - believing the team can and will be developed through hard work, good strategy and consistent feedback. 
• Ensure high-levels of engagement across the assigned market, focusing on employee experience and retention. 

• Deliver revenue and other financial & operations results, across assigned market. 
• Regularly report on market-level performance, identifying major drivers of business, issues, opportunities, and trends. Such as revenue & sales, spoilage and inventory, and labor.
• Proactively lead initiatives to drive improvement across these dimensions.
• Develop learning-based culture to test and learn from in-market activities, to drive performance.

• Provide “on the ground” support with site selections & new construction projects 
• Ownership of local new store opening duties includes partnering with the Hub team on licensing, inspections, hiring, training, ordering & deliveries.  Coordinate with the local team on set-up & training at new store openings. 
• Leveraging our development & facilities team to support the repair & maintenance of our Austin stores.  

• Foster cross-functional relationships to ensure Hub support teams deliver consistent support to the market.
• Ensure company-wide priorities & initiatives are clearly communicated and effectively executed consistently across the market.
• Identify and execute on opportunities to grow Foxtrot within the market, through partnerships with local makers, business networks and other community groups.  

• 7 years experience in another high-growth startup, within the retail or food-tech space, with progressive professional growth in managing large teams and multiple units.
• Comfortable in a fast-moving, demanding environment.
• Experience building & leading teams – directly and cross-functionally.
• Passion to develop & coach colleagues and direct reports alike.
• Able to generate insights from data, and to synthesize issues and opportunities.
• Self-motivated and comfortable serving as a leader across multiple stores within an assigned market.
• Positive, can-do attitude and true ownership mentality.
• Bachelor’s degree required, MBA preferred.

And we couldn’t round this out without mentioning some of the perks of working here, right? Beyond free coffee and cafe drinks, you’ll also enjoy our comprehensive (and growing) benefits program, 401(k) with an employer match, discounts while shopping, and more!

*certain program & eligibility rules do apply*

Foxtrot is an equal opportunity employer and participates in E-Verify

Foxtrot provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Foxtrot participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.