What are the responsibilities and job description for the Store Manager position at Francesca's Operations Inc.?
Location: 1500 Harvey Road College Station, Texas 77840 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. The successful Boutique Team Leader candidate will have several years of specialty retail experience in a leadership role as a Store Manager or Boutique Team Leader. You have a clear focus on guest experience, product, and visual presentation. You are an effective problem solver and possess a business spirit. You are responsible for building and retaining a high-performing and diverse sales team. Through strategizing, coaching, and accountability, you are accountable for leading and motivating the team to provide an exceptional customer experience and maximize sales. You must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in the boutique. Boutique Team Leaders are expected to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays. Leadership Expectations: Drive business results by maximizing daily sales plans, managing expenses, and improving metrics through sales floor leadership, execution of francesca’s® training programs, and continuous coaching on and off the sales floor Plan, delegate, and follow up on tasks and assignments to ensure expectations are met Provide consistent developmental feedback that empowers and motivates your team Foster a team environment using empathetic and engaging communication skills Act as a liaison between the Boutique Team, Field, and corporate partners People/Talent Requirements: Attract, recruit, and retain team members who are guest focused with the ability to drive sales Lead, develop, and coach team members to reach their full potential Prepare associates for the next level of responsibility by utilizing provided company tools Manage performance fairly/ consistently and ongoing Establish open, candid, and trusting professional relationships with team members Exhibit a high degree of personal integrity and hire a trusted - reliable team Guest Experience Needs: Lead by example and deliver our guest engagement expectations to all guests Create a competent and confident team to provide unwavering dedication to our guests Reinforce a proactive guest-centric selling culture Prepare the team to balance the guest experience with necessary operational tasks Visual Merchandising Standards: Maintain a visually inspiring boutique that is compelling to guests Develop visual decision-making skills utilizing our provided graphic standards Utilize and deliver our visual brand standards to present our unique product mix offering Display passion about the fashions and trends offered in the boutique Operations Knowledge: Administer all company policies and procedures in a fair and consistent manner Schedule team members to deliver a high level of service and maximize sales potential Produce schedules timely and with minimum changes Perform and supervise boutique opening and closing procedures Train and follow processes for bank deposits and securing the boutique Understand retail sales and the relationship to inventory levels; communicates needs to your District Team Leader Protect the physical assets of the boutique by conducting weekly audits and an annual physical inventory Physical Requirements: Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs. Competitive Benefits Offered: Paid Time Off Paid Parental Leave Medical, Dental, Vision, and Life Insurance 401(k) Growth and Advancement Opportunities Generous Associate Merchandise Discount We are on a mission to continually source and attract top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for Francesca’s, we encourage you to apply today! francesca’s® is an equal opportunity employer francesca's® understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!External Field
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