Banquet Captain

$500 Sign-On Bonus for Full Time, Permanent, Hourly Associates.

$250 Sign-On Bonus for Part Time, Permanent, Hourly Associates.

FREE Meals during work shift!

Pay Rate: $12 plus tips.

Who we are

Steeped in fascinating history dating back to 1924, the Francis Marion Hotel heralded a new era of Charleston Hospitality amidst the Charleston Renaissance. Named for Revolutionary War Hero Francis Marion, the hotel became an iconic landmark recognized by Historic Hotels of America- featuring grand ballrooms, historic architecture and rich Charlestonian history. With its prime location across from Marion Square, the Francis Marion Hotel has been at the heart of the community as a major destination for weddings, galas, conferences and more. For nearly a century, the Francis Marion has been known for its exceptional hospitality and service.

Why Work for Us?

We practice daily core values of “Anticipate, Exceed, Empower, Teamwork, and Preservation”. Our employees take pride in the work they do, are valued, and celebrated for their contributions. One of the ways employees are appreciated is by offering an extensive benefits package, to include Medical Insurance, Ancillary Group Benefits, Paid Time Off, and Paid Holidays, in addition to an Inspiring Leadership Executive Team, that promotes multiple opportunities of excellence such as “The Keys to Success”. The Francis Marion Hotel values community relationships and engagement with involvement in various organizations: The Thanksgiving Food Drive, Back to School drive, philanthropic partnerships with local organizations such as the March of Dimes, Historic Preservation Society, East Cooper Community Outreach, Toys for Tots, Breast Cancer Awareness, the Good Catch Program, and more.

The primary function of the Banquet Captain is to supervise banquet staff, operations, and guest experience during assigned functions. They are responsible for ensuring the proper setup, execution, and breakdown of food and beverage service in a safe and accident-free manner.

Responsibilities include:

• Reviewing the daily Banquet Event Orders (BEOs) to ensure accuracy and noting any client-requested changes. Communicating changes to the kitchen staff, banquet staff, banquet managers, and assigned Conference Service Manager (CSM) for the group.
• Checking in with the client during scheduled event breaks to address any further adjustments or changes required.
• Conducting thorough inspections of all rooms and areas designated the event to ensure proper setup according to the BEO and the 2023 Francis Marion Banquet Standards, maintaining compliance and providing a clean and organized environment for the client.
• Assigning and leading staff for prep work required for the following day's events. Alerting management to any necessary adjustments in staffing due to additions or cancellations.
• Assisting as a banquet server when needed, including setting up, greeting guests, serving, and breaking down functions.
• Placing requisitions with the Kitchen for necessary products based on wait station supplies and upcoming events.
• Ensuring all wait station coolers are free of any perishable items from the previous day or that any items for the following day are properly labeled per the new 2023 Francis Marion Banquet Standards.

Requirements of the job

• Able to read, write and speak English
• Know the menu for each function served and be able to explain the major ingredients and preparation method for each item being served.
• Know and use “suggestive selling” techniques
• Ability to supervise 1-20 employees

Physical requirements of the job

Be able to stand for long periods

Ability to move from place to place in the kitchen and up stairs

Ability to lift, push, pull or carry up to 50lbs.

Ability to hear and communicate with others.

The Francis Marion Hotel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Job Type: Full-time

Pay: $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work Location: In person