What are the responsibilities and job description for the Front Desk Manager position at Franklin Skin and Laser?
We are looking for a conscientious front desk manager to oversee the front desk operations of our clinic. In this role, you will be required to greet and welcome clients, tend to their questions and concerns, manage booking and appointment schedules, and ensure that the reception area is professionally maintained.
To be a successful front desk manager, you should possess strong time-management and organizational skills and be financially-minded. A top-notch front desk manager should provide exceptional customer service and strong leadership skills.
Front Desk Manager Responsibilities:
- Defining and implementing front desk objectives and procedures.
- Tending to clients' questions and concerns and providing exceptional customer service.
- Ensuring that the front desk and reception area is kept clean and organized.
- Maintaining front desk office supplies and product inventory.
- Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
- Generating reports and feedback for presentation to the Practice Manager.
- Performing other various administrative duties.
Front Desk Manager Requirements:
- A minimum of 2 years of experience as a front desk manager or similar.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills.
- The ability to provide exceptional customer service.
- Good leadership and training abilities.
Please submit a resume and cover letter to be considered for this opportunity. No phone calls or walk-ins please.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Education:
- Associate (Preferred)
Experience:
- Management: 2 years (Preferred)
Work Location: One location
Salary : $25 - $-1