What are the responsibilities and job description for the Certified Pharmacy Technician position at Fred Meyer?
Department: FM Pharmacy
Position Type: Employee
Position Reports To: PRX Section Manager
Position Supervises: N/A
Pay Level: N/A
FLSA Status: Non-Exempt
Position Summary:
Assist Pharmacists and customers. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.
Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.
Essential Job Functions:
- Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
- Greet customers, handle cash register transactions
- Check in/stock pharmaceuticals
- Maintain pharmacy records
- File filled prescriptions in pharmacy will call area
- Maintain pharmacy equipment and work areas
- Hand out refills when requested by the pharmacist
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Handle non-professional phone calls, including:
- Patients requesting refills of a prescription by Rx number
- Physician's office requesting refill authorization
- Physician's office authorizing refill requests providing there are no changes in the prescription
- Calls related to price issues and pharmacy hours of operation
- Calls regarding the availability of goods and services
- Calls inquiring about the refill status or number of refills remaining
- Calls dealing with the ordering of drugs and supplies from wholesalers and distributors
- Count pours and label prescriptions under the direct supervision of a licensed pharmacist
- Prepackage and label drugs for subsequent use under the direct supervision of a licensed pharmacist
- Process refill requests
- Enter prescription data into the pharmacy computer system after receiving a request for a refill or a hard copy of a new prescription
- Review the patient profile to retrieve information as directed by a licensed pharmacist
- Handle unit dose packaging/blister packaging under the supervision of a licensed pharmacist
- Handle calls to and from the physician's office dealing with profile information where no interpretation is required (i.e., quantity, date of fill, price)
- Reconstitute/restore medication previously altered for preservation and storage (accuracy checked and initialed by licensed pharmacist)
- File prescriptions and assist in 24 hour post-prescription audits
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications:
- High school diploma or general education degree (GED) plus a minimum of one year pharmacy experience; or combination of relevant education and experience
- Minimum 18 years of age
- Ability to pass drug test
- Ability to work in a fast-paced environment
- Ability to work weekends on a regular basis, work any shift and work overtime as needed
- Maintain confidentiality
- Accuracy/attention to detail
- Ability to organize/prioritize tasks/projects
- Familiarity with industry/technical terms and processes
- Ability to work within set time frames
- Ability to continue education
- Pharmacy Technician Certificate or state license, if required by state of employment (i.e. WA, OR)
Desired Previous Job Experience:
- Knowledge of Fred Meyer policies, procedures, and organizational structure
- One year customer service experience
- 4,000 SPH ten-key
- 40 WPM typing
- Proficient with Microsoft Office Suite, PRX computer system
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
Education Level: High School Diploma/GED Desired
Required Certifications/Licenses: Pharmacy Board License; Pharmacy Technician Certification
Shift(s): Day; Evening
Regions: West
States: Oregon
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