E-Commerce Associate

Please apply online at jobs.kroger.com -

Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
 Adhere to local, state, and federal laws, food safety procedures, and company guidelines
 Receive customers’ orders from Order Selector according to guidelines; store products in optimal temperature
zones
 Initiate and complete selection process for customers’ on-line orders
 Read and follow directions given in the note section
 Ensure quality and freshness of all items chosen
 Communicate with customers via a portable phone and respond to calls in a professional and timely manner
 Retrieve each customer’s order from all staging locations and ensure order accuracy
 Process the orders through the point of sale (POS) system
 Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
 Scan and bag orders on the go while following all bagging standards
 Communicate any substitutions or exceptions to customer’s order at time of pick-up
 Load order into customers’ cars
 Maintain organization and cleanliness of staging areas and equipment
 Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-
Commerce supervisor
 Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair
 Perform required opening and closing procedures
 Learn and adapt to new and improved processes
 Assist in training new e-Commerce team members
 Meet/exceed productivity standards
 Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Type: Part-time

Pay: $15.99 - $22.15 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Holidays
• Night shift
• Weekends as needed

COVID-19 considerations:
Face masks optional, sanitizing processes in place.

Experience:

• retail: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Salary : $16 - $22