Service Deli Assistant Manager

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Position Title: Service Deli (MSD) Assistant Manager
Department: Service Deli
Position Reports To: Service Deli (MSD) Section Manager
union
Profile updated: September 21, 2021
Position Summary:
Assist customers, sell deli products, and maintain food production and food safety standards. Perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Perform duties as listed on daily tour sheet
• Maintain case and deli area between customers, including stocking, restocking, and cleaning
• Answer telephones
• Comply with corporate policies
• Promote and follow company initiatives
• Comply with all food safety guidelines and standards
• Rotate deli product by code date
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Behaviors/Skills: Some of the Leadership Behaviors needed to successfully perform this position are: Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.

• Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
• Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
• Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.
• Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
• Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
• Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
• Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications: Less than high school education and up to one month related experience or training; or combination of relevant education and experience

• Minimum 18 years of age
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Familiarity with food service terms and processes
• Any licenses or certificates required by federal and/or state

Desired Previous Job Experience: Knowledge of Fred Meyer policies, procedures, and organizational structure

• Six months of food service experience
• Six months of customer service experience
• Familiarity with deli products
• High school diploma/General Education Degree (GED)
• Related retail experience Potential Career Path from this position:
• Service Deli Assistant Manager

Job Type: Full-time

Pay: $21.15 - $22.15 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Kirkland, WA 98034: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Food service: 1 year (Preferred)
• Food safety: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

Salary : $21 - $22