What are the responsibilities and job description for the Wireless Agent position at Free Wireless?
Join our dynamic team as an ACP Agent at Free Wireless, As an ACP Agent, you will play a pivotal role in distributing free phones under the Affordable Connectivity Program (ACP). This position offers a competitive hourly rate, providing an exciting opportunity for motivated individuals to contribute to a community-driven initiative while earning rewarding compensation.
**Key Responsibilities:**
- Engage with potential beneficiaries to provide clear explanations of the Affordable Connectivity Program's benefits and eligibility criteria.
- Educate beneficiaries on the features and functionalities of the provided phones, illustrating how these devices can enhance their lives.
- Assist beneficiaries in completing necessary forms and documentation to enroll in the Affordable Connectivity Program.
- Clearly communicate the program's terms and conditions, addressing any questions or concerns beneficiaries may have.
- Maintain meticulous records of beneficiary interactions, enrollments, and follow-up activities using designated tools.
- Collaborate with fellow team members to ensure seamless logistics and the timely distribution of devices.
- Participate enthusiastically in regular training sessions to remain up-to-date on program details, new devices, and program enhancements.
- Represent Free Wireless with professionalism and warmth, cultivating positive relationships with beneficiaries and colleagues.
- Strive to surpass individual and team targets for enrollments and device distributions, actively contributing to the program's success.
- Provide timely and accurate reports to management, highlighting progress, challenges, and potential avenues for improvement.
**Qualifications:**
- High school diploma or equivalent; some college education is a plus.
- Prior experience in sales, customer service, or community outreach is advantageous.
- Excellent verbal communication skills; ability to convey technical information clearly and empathetically.
- Patient and empathetic attitude when interacting with beneficiaries from diverse backgrounds.
- Strong organizational skills, enabling effective time management and multitasking.
- Comfortable working independently as well as collaboratively within a team; self-motivated.
- Basic proficiency in computer applications.
- Adaptive approach to changing program requirements and procedures.
- Demonstrated dedication to providing equitable services and contributing to community well-being.
**Compensation:**
This position offers a competitive hourly rate.
**Benefits:**
- Comprehensive training and ongoing support to enhance your skills.
- Opportunity to make a significant positive impact on your community by providing essential devices.
- Potential for professional growth within a rapidly expanding program.
- Collaborative and inclusive work environment you're excited about providing affordable connectivity solutions to those in need while earning a rewarding income, we encourage you to apply for the ACP Agent position at Free Wireless.
Join our team and be a driving force in bridging the digital divide and improving lives.
Apply now by submitting your resume and a cover letter outlining your enthusiasm for community service and connectivity empowerment.
https://www.usbapro.us/agent-onboarding
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to commute/relocate:
- Derry, NH: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Salary : $15 - $17