Regional Performance Manager

Regional Performance Manager

WHAT IS FREEBEE? 

Freebee provides free, on-demand, electric transportation to communities throughout the state of Florida.  Rides are requested through the Ride Freebee mobile app, where drivers connect directly with passengers to facilitate pick-ups and drop-offs from within our designated service areas. Our fully-electric fleet of over 100 vehicles has expanded to include Tesla Model Ys in addition to our fully customizable low-speed open air GEM vehicles - making Freebee one of the fastest growing organizations in the state. 

WHAT WE ARE SEEKING: 

Freebee is looking for an experienced operations manager to oversee our on-demand transportation services in specific regions throughout the central and west coast of Florida! Candidates for the Regional Performance Manager role must be passionate leaders who are self-motivated, mission-driven, team-oriented and organized. The position will require oversight of operations within Pinellas County (St. Pete Beach / Dunedin), Manatee County (Bradenton) and Osceola County (Kissimmee). 

JOB DUTIES: 

• Complete on-site training and onboarding (with paid transportation and accommodations) at Freebee's Miami headquarters!
• Supervise members of a select pool of Driver Ambassadors, ensure the proper maintenance of vehicles, develop a healthy team dynamic and provide a safe work environment for your teams.
• Train new hires and provide continuous training / guidance to current employees.

• Conduct site visits frequently and coordinate ride-alongs accordingly for continuous training. 

• Evaluate and optimize employee performance while ensuring that Freebee safety and customer service standards are always upheld.
• Educate staff on company policies regarding scheduling and help navigate personnel issues alongside the human resources dept.
• Coordinate and assist with service calls for preventative maintenance alongside Freebee’s fleet management staff. 
• Restock supplies within each service area consistently i.e. spare tires, cleaning and disinfecting supplies, marketing materials.
• Other duties as assigned. 

REQUIREMENTS: 

• Ability to commute frequently to service areas listed above.
• Willingness to learn and execute basic maintenance tasks related to electric vehicles.
  
• 5 years of experience in a managerial capacity. Hospitality and/or transportation background preferred.
• Must display a basic understanding of tablet and smartphone technology. Should also be proficient with Microsoft Office and Google Suite software.
• Strong organizational mindset and interpersonal abilities.
  
• High school diploma or GED is required. College degree in office administration or relevant field is preferred
  
• Weekend availability when necessary

POSITION BENEFITS: 

• Ample opportunities for career advancement in a rapidly-growing company!
• Comprehensive health benefits!
• Paid time off!
• Referral/bonus program provided!
• Fun, independent and start-up centric work environment!