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Job Type
Part-time
Description
Primary Summary
Responsible for accurately processing financial transactions and being an effective source of information for our members : in lobby, drive-thru window or by telephone.
Provides friendly, professional, confidential and effective assistance to members and credit union associates assuring a positive experience and minimizing wait time.
Essential Functions / Position Responsibilities :
Demonstrate efficiency with financial transactions for checking, savings and borrowing members : receives funds, posts transactions and pays out funds as requested.
Issue money orders or official checks, receive currency for coin and verify amounts, cash checks according to written procedures.
Verbally confirm intended transactions with member to ensure needs are met and errors are minimal.
positive outlook and behavior toward members and co-workers.
Requirements
Education / Certifications / Licenses
A high school degree or GED is required.
Interpersonal Skills
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and / or highly confidential nature are a normal part of the day-to-day experience.
Communications can involve motivating, influencing, educating and / or advising others on matters of significance.
Last updated : 2024-05-16
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