Call Center Representative
Job Posting for Call Center Representative at Freeman Toyota and Lexus Service Center
Call Center Customer Service Specialist wanted!
We are a successful automotive dealership looking for dynamic, energetic, career-oriented professionals who are masters of influence and love working the telephone.
We offer: Great company benefits, including medical, dental, 401K & employee discounts. A clearly defined career path designed for personal and professional growth. The opportunity to work with successful and passionate people in an exciting yet relaxed atmosphere. This position involves inbound and outbound calls for our Automotive Service Department. No cold calling!
Requirements:
- Proven telephone customer service experience
- Demonstrate excellent phone and verbal communication skills
- Past experience with heavy inbound and outbound calls preferred (no cold calling required)
- A highly professional approach and appearance
- MUST speak CLEARLY and have a pleasant phone manner
- A demonstrated dedication to customer service
- The ability to instantly build rapport with clients
- Being organized, self-disciplined and a quick learner
- **Bilingual a plus**
- Must be able to work a flexible schedule with some weekends (40 hours per week)
Salary: The Call Center Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $18.00 and $22.50. The position may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Required experience:
- Customer Service Experience: 1 year
Job Type: Full-time
Pay: $18.00 - $22.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work setting:
- In-person
Ability to commute/relocate:
- Santa Rosa, CA: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: In person
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