How much does a Contact Center Representative III - Inbound make in the United States? The average Contact Center Representative III - Inbound salary in the United States is $40,784 as of November 25, 2020, but the range typically falls between $36,888 and $46,405. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $36,888 10% $33,341 90% $51,523 75% $46,405 $40,784 50%(Median)
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Job Description for Contact Center Representative III - Inbound

Contact Center Representative III - Inbound answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative III - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. May handle difficult situations and assist in training lower level contact center representatives. Additionally, Contact Center Representative III - Inbound may require an associate degree. Typically reports to a supervisor or manager. The Contact Center Representative III - Inbound has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Contact Center Representative III - Inbound typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Contact Center Representative III - Inbound
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Timothy R. Estes, Executive Vice President and Chief Operating Officer
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
Fiscal Year Ended in 2020
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Contact Center Representative III - Inbound, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
36888
46405
40784

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
39234
53594
44796
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative III - Inbound in the United States. The base salary for Contact Center Representative III - Inbound ranges from $36,888 to $46,405 with the average base salary of $40,784. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $39,234 to $53,594 with the average total cash compensation of $44,796.
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36888
46405

 

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Skills associated with Contact Center Representative III - Inbound: Service Management, Service Operations, Customer Relationship Management (CRM) software, VoIP Software ...More

Salary estimation for Contact Center Representative III - Inbound at companies like : BRIGHT HORIZONS FAMILY SOLTN, DYCOM INDUSTRIES INC, EMCOR GROUP INC

Jobs with a similar salary range to Contact Center Representative III - Inbound : HR Service Center Representative