Chargeback Analyst

Join Fresenius Kabi as a Chargeback Analyst. The Chargeback Analyst is responsible for analyzing, researching, resolving, and trending chargeback discrepancies resulting in issuance of appropriate credits within Wholesaler / Distributor contractual terms. Chargeback Analyst is responsible for developing and maintaining strong collaborative relationships with Wholesaler / Distributor partners. Chargeback Analyst is responsible for reconciliation of Wholesaler chargeback deductions. Reconciliation primarily involves researching, crediting and/or collecting chargeback deductions by working collaboratively with both internal and external partners resulting in the resolution of open balances.

The Chargeback Analyst will assist Chargeback Manager and Leadership in capturing and analyzing chargeback Accrual and Reserve month end financials. Chargeback Analyst is responsible for and assisting with Chargeback Team Training and is expected to follow Department Policies and Procedures at all times.

** This is a hybrid position and requires working on-site in our Lake Zurich, Illinois office Tuesdays, Wednesdays, and Thursdays. The remaining days may be worked remotely.

Responsibilities

• Analyze, process, validate and resolve chargeback claims to ensure issuance of appropriate credit within contractual requirements through extensive research of chargeback claim submissions to resolve discrepancies between the wholesaler chargeback claim and the Fresenius Kabi chargeback system.
• Administers tracking, calculates and processes chargeback credits to key partners within the Model N system. Reviews credits for completeness and accuracy.
• Trend analysis on wholesaler accounts over prior submission periods and sales history.
• Analyze and reconcile chargeback deductions for key accounts in Model N and SAP, resulting in additional credits or recovery of deduction payback resulting in reconciliation of open balances.
• Daily reconciliation of chargeback submissions received, and credits issued to ensure accuracy of claim data for end customer sales transaction and payment to wholesaler.
• Assists in the accrual reports and internal and external audits for the Finance Department.
• Interacts with IT to create, design, redesign and improve standard management sales reports. Manages the IT ticket and project request database for the team.
• Acts as SME (subject matter expert) for the Model N system. Trains, problem solves, and provides department expertise on Model N system. Strive to minimize issues by demonstrating a strong sense of urgency and accurate performance of tasks.
• Adhere to pre-established milestones and goals as a self-starter with a high level of initiative to drive results.
• Negotiate to ensure Wholesaler / Distributor paybacks are agreed to and paid in a timely manner as they relate to ineligible claims and to resolve unjustified deductions.
• Develop and maintain strong, collaborative, results oriented working relationships with internal and external partners through excellent verbal and written communication skills.
• Work collectively with team in identifying new process and system improvement opportunities and identify, resolve, or escalate repetitive or complex discrepancies.
• Ensure SOPs are up to date and the team maintains a thorough understanding of chargeback processes and policies.
• Must be able to analyze large Excel files and provide accurate and meaningful data at the request of Management.
• Maintain thorough understanding of Fresenius Kabi chargeback policies and procedures.
• All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.

Requirements

• Bachelor’s degree preferred, or 5 years related work experience.
• 1 years in the pharmaceutical industry or related field experience required.
• Intermediate computer skills including Windows-based programs with solid navigational skills.
• Intermediate to advance Microsoft Word and Microsoft Excel skills required.
• SAP 6.0 experience preferred
• Model N experience preferred, or any ERP system experience required.
• Accounts receivable and data analysis experience required.
• Pharmaceutical chargeback / contract experience desired.
• Experience collaborating directly with large and complex wholesaler / distributor accounts is desired.
• A strong understanding of general accounting required.
• Attention to detail required.
• The ability to work in a complex and changing environment with minimal supervision, make independent decisions and work within a team environment.
• Strong analytical, organizational, written, and verbal communication skills required.
• Ability to initiate complex analysis, manage details and communicate results from a strategic perspective.
• Demonstrate ability to build cross-functional relationships and influence outcomes.
• Excellent communication, presentation and collaboration skills.
• Must exercise good judgment and possess excellent problem solving and decision-making skills.

Additional Information

We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company match, and wellness program.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.

Job Type: Full-time

Pay: $27.00 - $33.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work setting:

• In-person

Work Location: In person