Crew Member

FreshFin Poké is changing the fast-casual dining experience, and we want you to be a part of it as a Crew Member at our Madison Area shop!

Our Crew Members ensure that our guests are given a warm welcome upon arrival and that they leave happy and satisfied with their experience.

You will be cross-trained to support both front-of-house and kitchen operations.

Pay range: $13-$16/hour, which includes guaranteed tips.

Your Impact

• You prefer working in a fast-paced, dynamic environment where every day is different and enjoy the variety of supporting front-of-house one day and kitchen operations the next.
• You embrace opportunities to learn new skills. No kitchen experience? No problem! We teach you everything you need to know with our robust training program.
• You are energized by working as part of a team, and you demonstrate teamwork in your words and actions by actively seeking out opportunities to pitch in and help the team wherever it may be needed.
• When supporting the kitchen, you will have the opportunity to:
• Hone your culinary skills by preparing proteins, vegetables, and sauces to FreshFin specifications and standards.
• Work on the food line and prepare our delicious poké bowls to exact recipe standards and within ticket time expectations.
• When supporting the front-of-house, you will have the opportunity to:
• Make a great first impression by enthusiastically welcoming guests into the shop and clearly communicating your knowledge of our menu and restaurant promotions/specials.
• Exude your passion for FreshFin’s great-tasting, nutritious food by making menu recommendations. With a free meal each shift, you’ll be able to sample it all!
• Accurately take guest food and/or beverage orders and input those orders into our point-of-sale system with a high degree of attention to detail to enable the kitchen team to prepare food to the exact customer specifications.
• Keep guests happy by retrieving and delivering food to guests in a timely, friendly, and efficient manner.
• Above all else, you are laser-focused on providing a memorable dining experience to our guests that makes them want to return to our shops again and again!

What You Bring to the FreshFin Team

• Your willingness to support both front-of-house and kitchen operations.
• If you have previous experience in a full-service dining or fast-casual restaurant, that’s a plus!

What FreshFin Can Offer You

• Hourly Wage Tip Guarantee: You benefit financially when your shop performs well.
• Paid Time Off (PTO): All Crew Members are eligible for PTO after 90 days of employment.
• Flexible Schedule: We know you have a life outside of work, and we strive to be flexible with scheduling to accommodate your needs. No late nights, either!
• Training & Development: We offer a robust training program designed to elevate your understanding of the fast-casual industry through cross-training in both front-of-house and kitchen operations.
• Free Meal During Each Shift: It’s healthy, customizable, and (most importantly) tasty!
• Career Growth Opportunities: We are growing rapidly. With growth comes career opportunities, and we prefer to promote from within whenever possible. Our most successful Crew Members are often promoted to Shift Lead!

Who We Are

At FreshFin Poké, our Mission is to promote a healthier lifestyle in our communities by serving great-tasting, nutritious food with excellent value and service. Our Vision is to make a positive impact in every community that we are a part of. We continuously find ways to make our Team Members’ and customers’ lives better and healthier through fresh, thoughtful food. Through our fresh ingredients, hand-crafted menu, and customer-focused service, we are creating a healthy experience that everyone can afford and enjoy.

Job Types: Full-time, Part-time

Pay: $13.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Food provided
• Paid time off
• Paid training
• Referral program

Restaurant type:

• Fast casual restaurant

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

Salary : $13 - $16