Job Posting for Logistical Support Specialist at Function4 (F4)
Position Overview
Schedule: Monday-Friday 8am-5pm
Additional hours as required to complete objectives, Attend occasional webinars and training.
Compensation- $37,500-43,500 per year.What’s In It for You:
Total compensation package including 401k
Medical, Dental, Vision, Short- and Long-Term Disability and Life insurance offered
Company paid holidays and time off available
Referral Program
Job Functions:
Day-to-day management of shipping, receiving, delivery, returns, and inventory of all supplies
Source, order and receive supplies in a timely manner. Proactively develop alternatives and solutions to order delays
Monitor customer supply usage through supply dashboard alerts, emails, and customer phone calls
Fulfill customer supply orders per their unique service agreement
Schedule shipment or delivery of supplies to ensure customer doesn’t experience a break in service
Administer stock transfers among various company locations
Manage cycle counts
Manage obsolete stock
Monitor cost adjustments
Process Return to Vendor (RTV) orders and follow up as needed
Monitor and adjust the min/max levels for each warehouse
Review and manually adjust as necessary the supply thresholds established automatically in data collection agent (DCA) monitor
Perform warehouse inventories semi-annually
Promptly respond to customer and technician requests to ensure proper and timely follow-up
Place and replace supplies in appropriate location for easy retrieval and inventory
Perform general housekeeping tasks to ensure safe workspace and proper storage of supplies and products in warehouse
Work with external vendors to ensure accurate delivery of order, timeliness of orders and resolve any disputes
Generate supply-related reports as needed
Continually work to improve process efficiencies to save time and money
Knowledge and Skills:
1-year experience in supply department operations preferred
Ability to utilize computer and navigate software comfortably
Ability to interface with customers, coworkers, and vendors on a professional and personable level
Ability to build relationships and manage effective communications with vendors
Strong communication skills (written and verbal)
Knowledge of an ERP system desired or a strong desire to learn. E-automate experience a plus
Superior attention to detail
Ability to multitask and meet deadlines
Ability to lift 40 pounds
Ability to work in variable temperatures
Other Duties Set-up Technician Functions
Read and interpret technical data and work orders
Unbox, assemble, and configure a wide variety of copiers and printers
Perform quality assurance checks and ensure devices can connect to network prior to installation at customer location
Ensure all new devices have toner, operations manuals, and needed software prior to delivery/install
Independently identify issues, methodically troubleshoot, and implement solutions
Shrink wrap and stage equipment for delivery
Process Machine Movement (PMM) Forms within EAutomate and New Set-Up paperwork
Ensure descriptions and serial numbers match sales order
Comply with safety regulations and maintain clean and orderly work areas
Assist with refurbishing and preparing pre-owned equipment for resale
Inspect machine
Remove all parts and clean
Order necessary replacement parts
Rebuild to bring machine back to factory specifications
Configure and test
Complete paperwork
Toughest Parts of the Job: 1. Maintain inventory accuracy within multiple warehouses2. Ability to prioritize and meet needs within an ever-changing workflow3. Ability to manage multiple vendor relationships4. Manage customer expectations and direct customer communications5. Responding to or planning for the unplanned
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