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Service Manager (Fire Protection)

Fusion Cell
Ledgewood, NJ Full Time
POSTED ON 4/22/2024

Job description

Service Manager - Pawtucket, RI

Seeking a Fire Service Manager (Protection Advanced Services) to directly manage our customer facing Fire Protection Advanced Services team, which consists of alarm, monitoring, and/or sprinkler suppression systems. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective skilled technicians; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service technicians, to assist in the pick-up and delivery of products or assisting on service test and inspection or repair calls; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required

  • Valid driver's license
  • Bachelor's Degree (MBA Preferred)
  • Management experience
  • Profit and Loss (P&L) Experience

Preferred

  • Experience in Fire Protection Alarm, Sprinkler or Pre-Engineered system
  • Availability to start within two weeks after offer made/accepted

Salary.com Estimation for Service Manager (Fire Protection) in Ledgewood, NJ
$114,006 to $149,679
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