Help Desk Lead

FWG Solutions
Huntsville, AL Full Time
POSTED ON 12/14/2020 CLOSED ON 1/5/2021

What are the responsibilities and job description for the Help Desk Lead position at FWG Solutions?

FWG Solutions is a rapidly growing systems integrator and premier small business provider of technology services to government and commercial clients. We are a trusted provider of cybersecurity, logistics, advanced engineering and operational support services to the United States Department of Defense (DoD), Intelligence Community and Federal Civilian agencies. We are a quality driven organization that leverages its ISO 20000-1:2011, ISO 27001:2013 and CMMI quality standards, certifications and service delivery expertise to support all of our clients. FWG Solutions is seeking a Help Desk Lead for a group of support specialists for Federal client. The project team provides engineering and sustainment of VMware vCloud Director Infrastructure as a Service, application development, administration, and maintenance on 4 separate networks consisting of approximately 95-100 ESXi Hosts, 200+VMs/appliances and over 450 vDI Windows 10 desktops. This positions is located in Huntsville, AL and requires an active Top Secret clearance. This opportunity offers career development and growth, competitive compensation, and a robust benefits package with 4 Weeks PTO w/ rollover, 11 paid holidays, company paid events and training, 401(k) retirement plan with company match.   FWG holds multiple government contracting vehicles as a Prime Contractor to include: 8(a) Direct Award; HUBZone - Direct Award; GSA IT-70; Army Accent; Army ITES-3S; AFSFC IT BPA.   FWG Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, sex/gender, pregnancy, religion, age, marital status, sexual orientation, military/veteran status, disability, genetic information/history or any other personal characteristic protected by law. FWG welcomes all individuals with disabilities and protected veterans to apply for our jobs.
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