Program Manager

The Program Manager will work closely with senior leadership and coordinate closely with our policy, advocacy, and communications teams. The Program Manager will serve as a liaison to key operational functions such as HR, IT, Finance, Analytics, & Membership.

In order to be considered for this role we would like to request that you create a candidate profile (https://platform.fytster.com/login-applicant). By creating this profile you will be joining a community of mission-driven people like you.

Primary Responsibilities:

• Provide high level strategic support and project manage key internal priorities and projects in collaboration with the Vice President of Policy;
• Assess, manage, and implement systems and processes to operationalize the department’s strategic plan, enhance efficiency and utility, build internal communication and capacity, and facilitate change management;
• Maintain a current and robust understanding of our programmatic work, including an in-depth knowledge of internal and external relationships and developing a strong sense of institutional knowledge;
• In partnership with the Managing Director, coordinate the annual work planning and budgeting processes; coordinate inputs for periodic and institutional reporting; and oversee our operational budget, including requests for discretionary funds, managing the quarterly budget reprojection process, and working closely with key staff on their unit budgets;
• Serve as a key department liaison to stakeholders across departments (particularly within Finance, Operations, and Human Resources);
• Design graphics, develop web pages, and facilitate presentations that help translate the department’s strategic goals, streamline information, and connect team members across the organization;
• Participate in cross-departmental and cross-functional work groups;
• Monitor departmental needs, including implementing training and professional development opportunities (with a particular focus on project management capabilities), overseeing external events, and assisting with risk mitigation, as needed;
• Supervise and coordinate assignments for our undergraduate summer intern; and
• Other duties as assigned.

Qualifications:

• Strong commitment to our mission, purpose, and values;
• Minimum of a Bachelor’s degree required; project management certification preferred;
• 5-8 years of professional experience required, including significant program and project management experience;
• Demonstrated experience managing cross-team projects using project management tools;
• Ability to assess and improve systems and processes;
• Experience directly managing staff required;
• Ability to maintain confidentiality and to exercise discretion and good judgment;
• Experience in support of executive/senior managers faced with the challenge of prioritizing their time in a complex, faced-paced environment;
• Experience in facilitating teams through collaborative processes;
• Proactive and solutions-oriented approach with strong analytical/reasoning skills;
• Demonstrated excellent writing and verbal communications skills;
• Excellent computer skills required, including fluency in Microsoft Office Suite and intermediate Excel knowledge;
• Strong knowledge of budgeting and budget management;
• Dependability, diplomacy, strong organizational skills, attention to detail, and a sense of humor are necessary;
• Ability to translate technical information for lay audiences;
• Ability to give and receive feedback professionally, and to provide openness and honesty in communications;
• Ability to work in a multicultural, diverse, and highly performance-driven environment; and
• Ability to see and understand the big picture and translate into actionable deliverables

Critical Competencies:

• Strategic thinking: Applies big-picture thinking while also focusing on the details of implementation.
• Decisiveness: Consistently makes sound decisions in a timely manner supportive of the Center's mission, core values, and strategic objectives. Blends vision and judgment.
• Collaboration: Brings a track record of working effectively with various and diverse individuals and groups, and a willingness to actively listen and invite different views and opinions across all levels of the institution to build alignment in support of a common goal.
• Receives and Provides Direct Feedback: Actively gives and requests feedback to and from peers, supervisors, and direct reports (if applicable) about work products, behaviors, values, style, and approaches with a view on how this impacts self, other individuals, and teams.
• Transparency: Consistently applies openness and honesty in communicating decisions and plans to team members.
• Commitment to learn: Applies a growth mentality to their own and their development. Promotes a culture of learning by modeling inquisitiveness and an openness to viewing mistakes as an opportunity to learn and improve.
• Passion for Coaching, and Mentoring Staff: Empowers and motivates employees and creates opportunities for learning, development, and leadership, with a focus on harnessing skills for the future development of team members.
• Accountability: Follows through on each commitment made to individual contributors, teams and partners and proactively informs others of any delays that occur along the way. Holds team members accountable.
• Integrity: Possesses impeccable integrity and personal and professional values that are consistent with the Center’s high standards and mission.
• Empathy: Serves as an empathetic, approachable leader who engenders trust and confidence.
• Adaptability/Flexibility: Demonstrates comfort with ambiguity and calculated risk.

In order to be considered for this role we would like to request that you create a candidate profile (https://platform.fytster.com/login-applicant). By creating this profile you will be joining a community of mission-driven people like you.

Job Type: Full-time

Pay: $124,000.00 - $162,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Work Location: Multiple Locations