Secretary/Receptionist

G. Briceno Law Firm is a growing office that has an opening for a Front Desk Receptionist who will work closely with our clients, staff, and attorneys.

We focus on Immigration and Personal Injury matters. We want someone who understands that these areas of law are full of bad information, stacked odds, scared clients, and difficult situations. We are the underdogs, but we like it that way.

We are looking for someone who can sympathize and empathize with the clients in this difficult and sometimes lengthy process. Most of the time, Clients simply want to know how the process is going so we need someone who can communicate accurately and frequently. This is rewarding work when everyone does their part and we are able to obtain the clients the results they deserve.

Experience with customer service and/or service industry is preferred.

*** PLEASE EMAIL A RESUME AND COVER LETTER TO: GBRICENO@GBRICENOLAW.COM"***

This highly-visible position will greet all visitors, as well as serve the main point of contact for all incoming calls. Multi-phone line experience is a plus. Word and excel experience required.

Qualifications will include:

• Bilingual (English and Spanish speaking);
• Greet/ host/ provide support for guests, visitors and employees;
• Answer all in-coming calls;
• Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an employee's voice mailbox when the employee is unavailable;
• Point of contact for all packages/deliveries;
• Pick-up, drop-off, prepare postage/labels for mail/UPS/FedEx, courier services, etc.
• Update phone lists;
• Client Billing matters;
• Handling of receiving and sending mail;
• Respond and follow through to requests for information and communicate with all levels of management with minimal supervision;
• Maintain all conference rooms for cleanliness / reserve conference rooms, including ordering and/or setup;
• Most important, good personality, ability to be positive and get along with a variety of people and attention to detail.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Referral program
• Tuition reimbursement

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Peachtree Corners, GA 30092: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)

Work Location: In person

Salary : $40,000 - $45,000