Club lounge attendant

QUALIFICATIONS

EDUCATION AND EXPERIENCE

High School diploma or equivalent.

Previous airport and / or customer service experience preferred.

Must be 18 years of age.

Must have a reliable telephone and transportation

PERSONAL AND PHYSICAL REQUIREMENTS

• Treat all information as confidential.
• Posses the tact to deal with all levels of situations, client representatives, employees and the public.
• Must be able to read, understand and carry out instructions in English.
• Ability to work from verbal and written instructions.
• Must be able to lift, stoop, squat, push, stand and / or bend throughout the shift.
• Must be able to lift, carry and / or hold up to 75 lbs.
• Must pass pre-employment and random drug test.
• Must complete a criminal background check.

PERFORMANCE RESPONSIBILITIES

• Routine housekeeping of bar area.
• Daily maintenance, cleaning and upkeep of bar and coffee area
• Stocking of all bar supplies.
• Replenish food displays.
• Bus tables and maintain cleanliness throughout club and lounge during operating hours.
• Monitor and maintain Club and loung kitchen areas, pantry areas, restroom facilities for cleanliness and supplies
• General housekeeping duties in the Club / Lounge area during operating
• Attend to passengers needs and provide special assistance to passengers as requested.
• Provide general information and directions to passengers.
• Complete appropriate documentation in a timely manner, i.e., for maintenance repair or supply orders.
• Be neat and careful when handling other people's property, especially mobility aids and luggage.
• Must be familiar with all Government / Client / Airport / Company regulations.
• Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
• Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
• Attend meetings and inservices as required.
• Utilize appropriate communications channels and maintain records, reports and files as required.
• Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
• Adhere to company policies and procedures and participate in achievement of company objectives.
• Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
• Perform other duties as requested.

Last updated : 2024-05-14