Sr. Operations Manager - Clossman

GA Foods/Clossman Catering is hiring a Sr. Operations Manager to oversee our Clossman, OH location. We are looking for a motivated self-starter who is highly skilled in customer and employee relationship management. Lifting up your team by embracing the company's values, vision, and mission as One Team is an essential trait of the Sr. Operations Manager. This position reports out of our VP of Operations.

General Purpose of Sr. Operations Manager

The Sr. Operations Manager will direct and oversee all aspects of Clossman Unit production and distribution operations, including remote food distribution, with full P&L responsibility with regard to quality, cost, service and people, to ensure excellent service levels to our customers. Ensure timely food production and distribution in the most cost-efficient and effective manner meeting all food safety, quality and quantity standards. Maintain costs within established budgetary guidelines. Establish and maintain Customer Relationship Management with contracting Agencies and customers. Maintain complete facility and fleet maintenance operations. Supervise direct reports, including training and development, and ensure employee safety. Manage planning, budget analysis and reporting for the region.

Essential Duties

Including, but not limited to:

• Provide direction and support to multiple daily food production operations
• Hire, mentor and train direct reports
• Perform necessary recordkeeping and other reports as required
• Oversee with route development to meet growth and efficiency models
• Oversee special production runs (FEMA, etc.)
• Manage and oversee remote retherm/distribution operations as assigned
• Ensure that food safety, sanitation guidelines, and other compliance/regulatory requirements are maintained and appropriate temperature controls
• Ensure DOT compliance; Ensure labor productivity and other standards are met
• Troubleshoot customer and program issues pertaining to menu and performance, including coordination with RD
• Attend customer menu meetings and in-service along with other daily customer interactions
• Oversee purchasing, inventory control, food service ordering and preparation, sanitation and quality assurance, food and employee safety, facilities and grounds maintenance
• Strong strategic thinking skills, with an emphasis on delivering measurable action plans
• Proactive and positive, acts professionally with a diverse group of associates, peers, managers, suppliers, client and customers
• Embraces excellence in customer service, internally and externally
• Ensures consistent and fair administration of personnel policies
• Other duties assigned by management

Degrees & Certifications

• Bachelor's Degree in Culinary Arts/Food Service Management or other related degree preferred, or equivalent combination of education/experience
• Certified Professional Food Manager a plus
• HACCP Certification a plus
• Valid OH Driver's License

Preferred Skills & Experience

• Proven 7 years of Upper-level Food Service Management and Distribution experience, institutional preferred
• MRP/ERP systems
• Strong Supervisory and Management Skills
• Effective Verbal, Written and Oral Communication Skills
• Customer Relations Management
• Team Building and People Management/Development Skills
• Familiar with Routing, Distribution and Warehousing; Labor and Cost Management
• Experience in P&L Management
• Strong Leadership and Communication Skills
• Ability to Think Quickly and Accurately
• Able to Evaluate Problems and make Appropriate Recommendations/Solutions

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Diversity and Inclusion:

We believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to GA Foods. We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome.

Equal Opportunity Statement:

We offer equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary : $25,000 - $0