What are the responsibilities and job description for the Shift Manager position at Gama Aviation Engineering?
We are Jet East, A Gama Aviation Company, and one of the nation’s leading aviation maintenance providers. Our specialties include scheduled maintenance, on-demand mobile maintenance for unscheduled events, and related services in the areas of structural repairs, composite work, non-destructive testing (NDT) and paint capabilities.
The Shift Manager will be responsible for the administration and coordination of all maintenance operations for the assigned shift. This position will oversee maintenance operations, resolve internal and external disputes, coordinate activities among various departments to complete work assignments, and perform special assignments as required.
Responsibilities and Duties:
- Responsible for all aircraft maintenance activities for assigned shift
- Attends shift turnover meetings
- Coordinates project details with Quality Personnel, Team Leads and Parts Department
- Reviews squawks generated and produces estimates that will be submitted for customer approval
- Submits customer approvals and facilitates parts procurement in collaboration with the Project Coordinator Management
- Ensures project estimates stay on track
- Monitors hours applied to the work scope to ensure alignment with proposal and estimate sheets
- Meets with customer, pre and post event, and communicates with customer throughout event
- Serves as point-of-contact for assigned shift
- Manages the maintenance updates, internally and to the customer, for assigned shift
- Makes decisions based on safety, qualifications and company regulations for all technicians assigned
- Ensures all employees are being managed fairly and consistently
- Conducts employee performance reviews
- Reviews and assists with employee’s time sheets
- Approves and submits employee paid time off
- Maintains a look-forward approach for setting up manpower, equipment and parts for the next shift
- Monitors all company e-mail traffic to help make informed decisions
- Leads a culture of continuous improvement in procedures, processes, and internal and external customer satisfaction to improve cost, schedule, and quality of processes
Skills and Qualifications:
- Hold a valid FAA Airframe and Powerplant license recommended but not required
- Have at least 5 years of experience working as an A&P Mechanic recommended but not required
- Possess effective verbal and written communication skills
- Be available for overtime and the ability to cover other leadership shifts when needed
- Understand and promote the Jet East culture to employees and customers
- Understand the Jet East Repair Station with the ability to communicate it to other employees
- Experience with various models of corporate aircraft
- Display characteristics of professionalism and organization
- Ability to report to MIV daily
- Be available to work extended hours or on days off if required
- Interdepartmental coordination
- Strong sense of urgency to meet goals and complete projects
- Experience with Microsoft Office 365 products required
- Actual work experience must include troubleshooting, use of specialized tools, ground support equipment, and the use of aircraft maintenance manuals, parts catalogs, technical reports and forms
- Experience supervising two or more-line maintenance technicians
- Critical time management and logistical problem-solving skills
- Attention to detail with a focus on safety and quality of work
Non-Physical Requirements:
- Ability to learn and use technical manuals
- Good mechanical aptitude and ability to solve problems effectively
- Be a problem solver by effectively reading and interpreting maintenance, wiring, and illustrated parts manuals
- Ability to communicate in writing and verbally in a clear and understandable manner with co-workers, customers, and Jet East leadership
- Must be able to perform repairs effectively and quickly in short notice, high-pressure situations
- Must be able to input and retrieve information from computers
- Experience with Apple and Microsoft products especially Outlook, Word, and Excel spreadsheets
Lists above includes the main items for this job position to be successful, but not limited to other things that might come about in time. The person applying for this position must understand that the objectives, responsibilities, and requirements could change for better success for the company and the person.
Jet East is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.