Clinical Manager

Ganger Dermatology
Ann Arbor, MI Full Time
POSTED ON 5/5/2024

Are you deeply committed to advancing healthcare excellence and have a passion for leadership and mentoring in a medical setting?

Join Ganger Dermatology as our Medical Assistant Supervisor and take on a leadership role in provider assistance, patient flow management, and the crucial role of conducting impactful hands-on training at all of our offices. You will guide new team members through seamless onboarding experiences and optimize scheduling for clinic efficiency. With a steadfast dedication to meticulous documentation, and procedure assistance,you'll directly contribute to our vision of redefining dermatological excellence while providing exceptional patient care.

Are you ready to make your mark on patient care and inspire others? Apply now for the role of Senior Medical Assistant Supervisor at Ganger Dermatology!

Responsibilities:

  • Develop and implement hands-on training programs
  • Support clinic leads with training programs to streamline MA workflow and ensure staff work independently within established timelines.
  • Assist with onboarding and in the room training.
  • Collaborate on hiring, promotions, reviews, improvement plans and terminations to maintain an efficient team.
  • Ensure proper staff scheduling for uninterrupted clinic coverage.
  • Conduct quarterly conversations with MAs, addressing escalations and resolving conflicts urgently.
  • Review Vision and Values to uphold clinic standards and resolve conflicts.
  • Manage special projects and represent the clinical team at leadership meetings for continuous improvement.
  • Conduct meetings with clinical leads
  • Coordinate patient flow in waiting rooms and exam rooms.
  • Respond to urgent/emergent situations, ensuring patient safety.
  • Ensure compliance with policies, procedures, and regulations.
  • Provide clinic coverage as needed.
  • Additional duties that help ensure the clinic runs efficiently and aligns with company vision and values.

Job Type:

  • Full-Time: Monday-Friday
  • On-site Only
  • Travel to all offices regularly is required

Skills:

  • Leadership
  • Cross-Team Collaboration
  • Teamwork
  • Training
  • Prioritization
  • Organization
  • Record-keeping
  • Professionalism
  • Confidentiality
  • Verbal Communication
  • Time Management
  • Proficient Computer Skills
  • Multitasking

Education and Experience:

  • Bachelor’s degree or equivalent experience (required)
  • 3-5 years experience in a specialty medical office (required)
    • Derm experience (preferred)
  • 1 year Medical Office Management (preferred)

Benefits:

  • Paid time off (PTO)
  • Paid holidays
  • Medical/Dental/Vision insurance for employee
  • 401(k) matching
  • Quarterly employee appreciation day
  • Employee discounts

About Us:

Welcome to Ganger Dermatology, where exceptional patient care meets professional enthusiasm! Our bustling practice comprises over 70 dedicated professionals at our three locations, making it the perfect environment to thrive in. If you're passionate about delivering outstanding experiences and want to be part of our dynamic team, we'd love to hear from you. Join us in our commitment to exceptional care and ensuring timely patient experiences. Share your resume, work availability, and preferred interview times, and let's make magic happen together. We're excited to embark on this journey with you.

Our Mission:

Our mission at Ganger Dermatology is to revolutionize dermatological care, ensuring exceptional outcomes for all. We're committed to delivering the most efficient and best-in-class experience to as many individuals as possible. Guided by our core values of initiative, positivity, effective communication, integrity, and adaptability, we prioritize proactive problem-solving, maintain a can-do mindset, foster transparent and professional dialogue, uphold ethical conduct, and embrace change gracefully. Join us in redefining dermatological care and positively impacting lives.

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