What are the responsibilities and job description for the Service Advisor position at Ganley Bedford Imports?
Service advisor experience required
A typical day, duties will include:
- Advise on additional needed services or repairs using low pressure, high integrity methods
- Providing accurate repair/maintenance estimates
- Adhering to policies on vehicle care and operation
- Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pick up
- Reviewing and explaining repairs and associated costs with customers
- Handling minor customer concerns and complaints and keeping the Service Manager informed of potential issues
- Maintaining Customer Satisfaction Index (CSI) scores in accordance with dealership standards
The Rewards:
- Annual Earning potential $50,000 to $70,000
- A great working environment where you'll be supported by a team of professionals
- Medical, Dental, & Vision Insurance available & a strong 401K Retirement Savings Plan with match
The Requirements:
- Outstanding customer service & follow up skills
- Sales ability & basic automotive knowledge
- Strong computer & typing skills
- Previous experience in a similar role
Work Remotely
- No
Job Type: Full-time
Pay: $45,000.00 - $70,000.00 per year
Schedule:
- 8 hour shift
- Weekend availability
Work Location: Multiple Locations
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