What are the responsibilities and job description for the Merchandise Lead position at Gap Inc.?
Job Description Summary
In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to teach and coach your team and drive behaviors to deliver a best-in-class customer experience.
Job Description Serve as a role model to achieve priorities in store, with the customer as the primary focus
Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner
Build and share expertise in an assigned specialized functional area
Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store
Listen and ask questions to solicit feedback to understand needs and provide service
Handle unique or complex customer interactions
Additional Job DescriptionProvides clear and direct communication of expectations and gives feedback
Ability to utilize technology effectively and engage with customers and your team to meet goals
Able to effectively lead and inspire others through coaching and mentoring
Demonstrate interest and initiative towards continuous improvement and growth
Research process or transaction flow to identify root cause of errors
Time Type:Full time
Remote TypeNot Remote
Primary Location 00259 GAP Paseo Nuevo
Primary Job Posting Location 00259 GAP Paseo Nuevo
Scheduled Weekly Hours40
Skills
Required Skills:
Retail management
Merchandising and visual display.
Job Type: Full-time
Pay: $17.51 - $21.09 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Santa Barbara, CA 93101: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $18 - $21