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Member service representative

Garner Health
Fishers, IN Full Time
POSTED ON 5/14/2024 CLOSED ON 5/24/2024

What are the responsibilities and job description for the Member service representative position at Garner Health?

  • Deliver amazing service to members via phone, chat, and email; Offer education and guidance to help customers understand and utilize their benefit, as well as help them find the right provider for their needs;
  • Manage and organize workload using Garner's platform and tools, including Zendesk and G Suite; Triage and escalate complex and urgent member care needs;

Suggest process improvements; Relay member feedback to leadership teams...Hiring Fast >

Last updated : 2024-05-14

Salary : $19

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