Care Center Lead

Gastro Health, LLC is seeking a Full-Time, Care Center Lead to join our Gastro Health Team.

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. We enjoy paid holidays plus paid time off.

This role offers:

A great work/life balance!

No weekends or evenings -- Monday thru Friday

We are growing rapidly and support internal advancement

We offer competitive compensation

Excellent support staff employed by Gastro Health

Competitive compensation / Benefits package

Growing company w/ advancement opportunities

The Care Center Lead is responsible for successfully providing an enhanced level of support to the Practice Manager in the daily operations of the care center. The individual understands general office administrative duties and how to keep a care center clean and running efficiently. They are the first point of contact for the center and how to initiate and nurture relationships with our patients and current employees. Their ability to leave a great first impression can directly impact the success of the center.

Technical or Administrative Knowledge:

• Knowledge of processing insurance claims and patient billing
• eClinicalWorks (eCW) experience desired
• Proficiency with Microsoft Office

Job Functions, Unique Duties, and Responsibilities:

• Assist the Practice Manager with Claims Dashboard
• Review procedure charges and inpatient hospital charges to ensure accurate charge capture
• Communicate with the RCM team regarding claims or billing errors
• Obtain missing Procedure/Pathology reports, Progress notes, and other backup documentation needed for claims
• Communicate with Care Center providers regarding unlocked encounters and missing documentation
• Field patient billing questions
• Process refunds
• Perform other duties and tasks assigned by Practice Manager.

Required Skills and Abilities and/or:
• Computer Literate
• Customer Service
• Data Entry
• Effective Communicator
• Knowledge of insurance carrier requirements
• Multi-tasker
• Positive Attitude
• Self-Directed
• Team Player
• Must be willing to cross-train
• Able to lift or exert force up to 10 pounds

Gastro Health, LLC is the largest gastroenterology multi-specialty group in the United States, with over 130 locations throughout the country. We employ the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

We offer a comprehensive benefits package to our eligible employees:,

Benefits:

• 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
  

• Discretionary Profit-Sharing Contributions of up to 4%
• Health insurance
• Employer Contributions to HSA’s and HRA’s
• Dental insurance
• Vision insurance
• Flexible Spending Accounts
• Voluntary Life insurance
• Voluntary Disability insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Critical Illness Insurance
• Identity Theft Insurance
• Legal Insurance
• Pet insurance
• Paid time off

In addition to discounts at a Fitness club in your area and AT&T, we also have a “tickets at work” program that provides discounts to concerts, travel,

movies, etc.

Interested in learning more? Meet our Staff

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!