What are the responsibilities and job description for the Service Coordinator position at Gatan?
Electron Microscopy Technologies (EMT) is the world's leading manufacturer of high-quality instrumentation and software for imaging and analysis in TEM and SEM applications. The Gatan and EDAX names are recognized and respected throughout the worldwide scientific community and has been synonymous with high quality products and the industry's leading technology.
We are currently seeking a Service Coordinator that will be based out of our Warrendale, PA office.
ESSENTIAL SKILLS AND RESPONSIBILITES:
Manage material requirements for Service group using ERP/MRP systems
Control the supply of materials to satisfy service requirements
Maintain supply base to support service
Expedite orders, track late deliveries and negotiates return on defective materials
Help evaluate material shortages and determine appropriate inventory levels
Schedule service repair returns
Work with manufacturing to schedule production parts needed for service.
Create Job orders, Bills of material and Sales orders associated with repairs
Review service billings prior to invoicing
Work directly with customers for the return of equipment for repair through the return shipping of the repair
Regulate stock, recommend expedites in order to meet service demand while maintaining optimum inventory levels
Demonstrate continuous effort to improve operations, decrease turnaround times and work cooperatively and jointly with all departments to provide seamless quality customer service
Manage repair order shipments, print shipment checklist, complete internal paperwork, print packing list, perform order entry for repair orders
Assist with shipment release from customs, work with factory service engineers to ensure on time deliver
Experience
High school diploma or equivalent
Ability to utilize interpersonal and communication techniques, working in a team environment, and dealing with a wide variety of personalities and communication styles
Willingness to take on responsibilities and challenges
Ability to prioritize and multitask
Attention to detail
Compensation
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 18,500 colleagues, in 30 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Diversity and Inclusion, Teamwork, and Social Responsibility. AMETEK is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales of over $6.0 billion. Traded publicly (NYSE:AME), we are a component of the S&P 500. Visit www.ametek.com for more information.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.
Nearest Major Market: Pittsburgh
Salary : $6 - $0