What are the responsibilities and job description for the SALES ASSOCIATE position at GATE Petroleum?
DUTIES AND FUNCTIONS
- Must be able to work a flexible schedule, to include weekends and holidays with adherence to GATE attendance policy.
- Arrive to work on time, consistently.
- Upon entering the property, arrive in proper attire, crisp, clean and in good repair following GATE standards for uniform and appearance.
- Hair must be clean and cut in a becoming style; management has final approval.
- Attend all required training, safety courses; attend office and departmental meetings.
- Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment.
- Reinforce/abide and may interact with Federal, State, Local law rules and regulations including company policy.
- Utilize organizational skills to continually provide customers with a clean and well-stocked store.
- Perform minor repair and maintenance of store equipment
- Operate all equipment in accordance with the duties assigned each day.
- Handle all payments following all GATE policies.
- Ensure GATE’s customers are the first priority to guarantee customers continue to visit GATE stores.
- Greet customers and assist customers with questions about products or services the GATE offers.
- Provide positive interaction with customers by addressing inquiries and resolving complaints.
- Ensure a friendly and efficient checkout experience for customers.
- Contribute to a positive and supportive team environment.
- Communicate accurately and positively to customers and other staff.
- Problem solving and de-escalation skills
- Operates the following equipment: cash register, money order machine, electronic lottery, Tach II safes, credit card machines, gasoline console and emergency gasoline shutoff valve.
- Performs store merchandising such as stocking shelves, prices, blocks and fronts shelves, places window banners, in-store P.O.S. and ensures that all products are in code.
- All other duties as assigned by the Store Manager
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