Branch Manager

Job Summary:

The Branch Manager position plays a crucial role in offering customers the best value through the delivery of trailer parts. The Branch Manager oversees branch distribution operations, including sales, customer service, distribution, warehouse and delivery, and team management. They are responsible for the performance and development of all branch staff.

Job Responsibilities:

• Manage and align branch operations with the Annual Operating Plan (AOP), managing financial metrics, budgets, and operational costs to achieve organizational goals.
• Lead with a general manager mindset, driving business growth and operational excellence through entrepreneurial leadership.
• Make key decisions on employment, disciplinary actions, performance evaluations, complaints, and conflict resolutions.
• Direct daily distribution operations, delegate tasks and manage team accountability to ensure optimal performance of the branch operations.
• Planned and prioritized work, ensuring alignment with organizational goals and compliance with safety standards.
• Build and maintain strong customer relationships, ensuring customer-centric solutions and service excellence, including monitoring schedules, costs, performance, and customer satisfaction.
• Utilize ERP systems and data to drive efficiency in business development, decision-making, and process improvements.
• Analyze complex information to solve problems effectively, promoting a culture of continuous improvement and innovation.
• Collaborate across the organization, building partnerships to meet shared objectives and foster a cohesive operational approach.
• Develop and lead effective teams, applying diverse skills and perspectives to achieve common goals.
• Communicate effectively and complex information to employees, management, and clients, ensuring clear understanding and alignment.
• Drive direct engagement and situational adaptability, motivating the team to excel and adapting strategies to meet changing demands.

Minimum Qualifications:

• Bachelor’s degree in business administration, Operations Management, or related field or equivalent supervisory experience.
• At least 5 years in a leadership or supervisory position with proven experience managing a team of 10 or more employees.
• Minimum 8 years of experience in distribution, logistics, or warehouse operations management.
• P & L management.

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Preferred Requirements:

• Knowledge of warehouse system D365-Microsoft Dynamics
• Bilingual English and Spanish are preferred but not required.
• Experience managing sales distribution operations and logistics
• Previous experience managing 100,000-200,000 sq. foot warehouse operations

Salary : $100,000 - $115,000