Salesforce - DevOps Engineer - (REMOTE)

GEICO Technology Solutions Customer Relationship Management (CRM) team has an opportunity for a Salesforce DevOps Engineer. Our department owns complex, mission critical systems on Salesforce eco system. As an Engineer, you will work in a highly collaborative environment and will be responsible for setting up and managing the CRM environments; implement security and policies; and provide administration, monitoring, development, and user support. This team is all about DevOps automation and efficiencies. This is an excellent opportunity to apply your skills and contribute to GEICO's growth and efficiencies.

Position Responsibilities:

You are an independent problem-solver who is self-directed and capable of exhibiting deftness to handle multiple simultaneous challenging priorities and deliver solutions in a timely manner.

* Provide incident resolution for all technical production issues.
* Create and maintain accurate, up-to-date documentation reflecting configuration, and responsible for writing justifications, training peers on complex topics, documenting procedures.
* Provide guidance to improve the stability, security, efficiency and scalability of systems.
* Determine future needs for capacity and investigate new products and/or features.
* Strong troubleshooting ability to isolate issues and resolve root cause through investigative analysis in environments.
* Administer and ensure the proper execution of the backup systems.
* Provide 24x7 on-call support to handle urgent critical issues.

Required Skills:
* Well versed with the Salesforce org types and working experience with multiple teams and parallel development environment
* 2 years of supporting Salesforce or cloud hosted applications
* Monitor production, staging, test and development environments for number of applications in an agile and dynamic organization.
* Should be highly proactive with a keen focus on improving uptime availability of our critical services
* Good command on the version control tools including but not limited to GIT.
* Have a passion for automation by creating tools using Python, Java or Bash
* Expertise in configuration management (such as Ansible, Salt) for deploying, configuring, and managing servers and systems
* Experience deploying and managing CI/CD pipelines
* Strong expertise in troubleshooting complex production issues
* Excellent problem solving, critical thinking, and communication skills
* Must possess a strong sense of ownership, responsibility, and motivation
* Ability to conduct performance analysis and solve large scale distributed systems
* Comfortable working in a fast paced environment while continuously evaluating emerging technologies

Additional Requirements:
* Good understanding on the Salesforce architecture, terminologies, components, releases, and version propagation.
* Good understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds
* Experience with Kubernetes, or another container orchestration framework
* Experience with Azure service Bus, ADOs

Preferred Qualifications:
* Microsoft certifications such as AZ-900, PL-300, DP-900.
* Salesforce Certification

Benefits:

As an Associate, you'll enjoy our* to help secure your financial future and preserve your health and well-being, including:

*Premier Medical, Dental and Vision Insurance with no waiting period**

*Paid Vacation, Sick and Parental Leave

*401(k) Plan

*Tuition Reimbursement

*Paid Training and Licensures

*Benefits may be different by location.Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law.GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.